Job Summary
This position supports the Human Resources Service Center.

Responsibilities:

• Ensures that OSHA recordkeeping and Auto reporting requirements are adhered to.
• Prepares and/or coordinates information for internal and external contacts.
• Interacts with all levels of management and medical providers.
• Handles confidential and sensitive information tactfully and with discretion.
• Prepares for additional responsibilities within the HR Service Center.

Mandatory Requirements:

• Experience and ability to communicate orally with people in English
• Preferred but not required six months general office support or call center experience, in a fast paced office environment.
• Availability to work from site/office in Medellin

Competences:

• Possesses strong customer service skills and professionalism
• Ability to interact with all levels of management, both internally and externally clients
• Maintain detailed documentation and accurate records
• Team player with strong interpersonal skills and concise written and verbal communication skills
• Strong analytical, problem solving, basic research and time management skills
• Demonstrated ability to manage multiple tasks under minimal supervision with high attention to detail
• Working knowledge of DOT regulations and OSHA regulations – Preferred
• Working knowledge or Microsoft Office (Word, Excel and Access), database systems and Adobe – Preferred
• Ability to type 30 wpm - Preferred
• Answer calls

Requirements:

• Work On Site (Tranvia Medellin) 2 months WFH/2months WFO
• Monday to Friday (Office Hours)
• Shift: Day
• English Proficiency Writing and Speaking (Advance)
• Grade 8

Employee Type:

Permanent

Employee Service Intake (H&S)