Google Customer Support Job, Remote Job, Work From Home

Full Time19-Sep-2024
Overview

Least capabilities:

Four year college education or identical pragmatic experience.

3 years of involvement with either framework plan or in one programming language (Java, C++, Python, and so on.).

3 years of involvement with specialized investigating, and overseeing inner/outer accomplices or clients.

 

Favored capabilities:

Experience in business examination to lead examination, foster dashboards, and make suggestions.

Critical thinking experience to foster vital viewpoints on client centered arrangements.

Information and experience utilizing Google Promotions or other internet publicizing arrangements and the media scene.

Experience focusing on clients, with the capacity to claim insight and arrangements.

Experience in account/crusade the board jobs, specialized investigating or client service, upheld by solid correspondence and high level partner the executives abilities.

Shown capacity to function admirably in a different climate, tackle issues, and think fundamentally.

 

About the gig

Google makes items and administrations that make the world a superior spot, and gTech's job is to assist with rejuvenating them. Our groups of believed guides support clients all around the world. Our answers are established in our specialized ability, item mastery, and a careful comprehension of our clients' mind boggling needs.

gTech Promotions Client service association is a client driven, arrangement creating group that helps our sponsors and outreach groups make the most out of our items. As a Client care Trained professional, you will give great client service and own client solutioning. You will zero in on overseeing investigating errands, and distinguish and give goal to issues. You may likewise be answerable for liaising with inner/outside partners to give correspondence on client issues and questions.

Google makes items and administrations that make the world a superior spot, and gTech's job is to assist with rejuvenating them. Our groups of believed counsels support clients internationally. Our answers are established in our specialized ability, item mastery, and an exhaustive comprehension of our clients' perplexing requirements. Whether the response is a customized answer for take care of a remarkable issue, or another device that can scale across Google, all that we do plans to guarantee our clients benefit from the maximum capacity of Google items.

To look further into gTech, look at our video.

The US base compensation range for this full-time position is $118,000-$174,000 + reward + value + benefits. Our compensation still up in the air by job, level, and area. The reach showed on each occupation posting mirrors the base and greatest objective pay rates for the situation across all US areas. Inside the reach, individual still up in the air by work area and extra factors, including position related abilities, experience, and significant schooling or preparing. Your enrollment specialist can share more about the particular compensation range for your favored area during the recruiting system.

If it's not too much trouble, note that the pay subtleties recorded in US job postings mirror the base compensation just, and do exclude reward, value, or advantages. More deeply study benefits at Google.

 

Obligations

Focus on and convey remarkable client assistance all through the client venture, investigating and settling issues connecting straightforwardly with Google's promoters (whenever required) and Outreach groups, offices, and accomplices.

Apply profound item aptitude settling complex specialized client issues and accelerations, and doing vital ventures.

Break down information and experiences to make activity intends to settle issues at the underlying driver for our top clients zeroing in on information the board, functional upgrades, account surveys, and item reception.

Join forces with our Deals and other cross-utilitarian accomplice groups (as relevant) to claim and work on the excursion of all clients across, resolve complex issues, and comprehend client trouble spots.

Share bits of knowledge and give skill to our accomplice groups to help item and cycle enhancements. Drive comprehensive group culture and accomplishment among an internationally scattered group, show mentorship and initiative across the group.

 

Google Customer Support Job, Remote Job, Work From Home