Least capabilities:

Four year college education in Science, Innovation, Designing, Arithmetic, or identical viable experience.

8 years of involvement with specialized investigating and upholding for clients' requirements, and triaging specialized issues, and 2 years of involvement dealing with a specialized, client confronting group.

3 years of involvement in at least two of the accompanying: Web Tech, HTTP, HTML, DNS, TCP, Steering, VPN, VLAN, Looking, Burden Adjusting, Kubernetes, Linux, Unix, Window frameworks.

Favored capabilities:

5 years of involvement in any of these cloud arrangements: Cloud data sets, Cloud organizing, endeavor applications, open source programming networks.

Experience with Framework combinations and onboarding to Cloud.

About the gig

The Google Cloud group helps organizations, schools, and government consistently do the change to research items and supports them en route. You pay attention to the client and quickly issue settle specialized issues to demonstrate the way that our items can make organizations more useful, cooperative, and imaginative. You work intimately with a cross-useful group of web designers and frameworks managers, also various both provincial and global clients. Your associations with clients are vital in assisting Google with developing its Cloud business and assisting organizations all over the planet with advancing.

Our Specialized Arrangements Designers oversee client provokes as well as offering level two help to our other Help groups. In this job, you will be a piece of a worldwide group that offers help to help clients consistently do the change to research Cloud.

In this job, you will investigate specialized difficulties for clients with a blend of troubleshooting, organizing, framework organization, documentation refreshing, and coding/prearranging. You will make our items more straightforward to take on and to use by making enhancements to the item, instruments, cycles, and documentation. You'll assist with driving business development of Google Cloud by perceiving and upholding for our clients' difficulties.

Google Cloud speeds up each association's capacity to change its business and industry carefully. We convey venture grade arrangements that influence Google's state of the art innovation, and apparatuses that assist engineers with building more reasonably. Clients in excess of 200 nations and regions go to research Cloud as their confided in accomplice to empower development and take care of their most basic business issues.

Obligations

Deal with the client's concerns through powerful analysis, goal, or execution of new examination instruments to increment efficiency for client issues on Google Cloud Stage items.

Foster information on Google's item innovation and fundamental models by investigating, repeating, deciding the main driver for client announced issues, and building instruments for quicker determination.

Go about as a specialist and informed authority for interior partners in designing, deals, and client associations to determine specialized organization snags and further develop Google Cloud.

Comprehend client issues and backer for their necessities with cross-utilitarian groups including item and designing groups to track down ways of working on the item, and drive top notch creation.

Fill in as a component of a group of Designers/Experts that universally guarantee 24 hour client care. This will incorporate a need to here and there work non-standard work hours or movements.

Google Customer Support Job, Remote Job, Work From Home