Customer Support Clerk

Collins Aerospace, a renowned leader in aerospace technology, has a significant presence in Landshut, Germany. As a pioneer of innovation, Collins Aerospace in Landshut plays a critical role in advancing aerospace solutions that redefine the boundaries of aviation excellence.

Located in the heart of Bavaria, Landshut serves as a strategic hub for Collins Aerospace's operations, leveraging the region's rich heritage of engineering expertise and technological innovation. With a strong focus on research and development, the Landshut facility is dedicated to designing and manufacturing cutting-edge aerospace components and systems that contribute to the safety, efficiency, and sustainability of air travel worldwide.

Collins Aerospace has a long history of innovation and excellence. We cultivate a culture of innovation where creativity and forward thinking are encouraged. Joining the Collins team means being part of a respected organization that is helping to shape the future of aerospace.

We offer:

• A secure job with performance-related pay
• Flexible working hours and mobile working
• Us as a strong regional employer with the career potential of an international corporation
• A family-like working atmosphere with open communication
• Structured induction
• Extensive individual training opportunities as part of the Collins Aerospace Scholarship Program
• Job bike
• Attractive discount program via our company portal
• A high standard of occupational health and safety

Core tasks:

• Acceptance of customer requests for commercial off-the-shelf items, mainly for aftermarket (spares & repairs)
• Alignment with the technical departments about the request
• Writing proposals
• Support aftermarket pricing strategy
• Acceptance and introduction into ERP of aftermarket customer orders

Requirements :

• 1 or 2 years of previous working experience in customer support ( or internship/ apprenticeship )
• Good English language (reading and writing – B2)
• Fluent in German language (reading and writing)
• Office Administration experience
• Great understanding of writing proposals
• Great communication skills

Customer Support Clerk