What's in store

Tesla is searching for a Tesla Backing Expert to work nearby in Draper, UT on one of the most moderate vehicle brands in the world. This position requires an undeniable level client and worker inter action, so the ideal competitor will require areas of strength for and of client care skills and experience. The general liability of this job is to guarantee Tesla meets its commitments and responsibilities by answering client requests in an exact and opportune way. The Client service group creates and maintains excellent working associations with Tesla Proprietors and different internal departments to painstakingly and actually address client concerns. Qualified people might know about client care or authoritative roles. Candidates will flourish in both a free and group climate.

Preparing begins 10/21

What You'll Do

Convey an extraordinary client experience by accepting inbound calls or potentially visits for vehicle support clients

Audit and evaluate client worries for conceivable investigating and distant diagnostics

Instruct clients how to self-serve including coordinating to the self improvement site and self-planning meetings with the neighborhood administration group

Give an outstanding encounter to our clients on an everyday premise

Precisely record issues and information into CRM/Vehicle Emotionally supportive network

What You'll Bring

Least 2 years of applicable work insight

Phenomenal composed and oral correspondences abilities with outstanding client care abilities

Adaptability to work 8 hour shift during business hours (Active times: 5 AM - 10 PM Mon.- Fri. and 5 AM - 6 PM on Saturday)

Capable with MS Windows, Office, and Standpoint and capacity to explore internet browsers and various inside frameworks successfully

Capacity to adhere to oral and composed guidelines with meticulousness

Lay out and keep up with positive, helpful, working associations with capacity to work in a group based climate and accomplish shared objectives

Really handle different needs, sort out responsibility, and comply with time constraints

Pay and Advantages

Benefits

Alongside cutthroat compensation, as a full-time Tesla worker, you are qualified for the accompanying advantages at day 1 of recruit:

Aetna PPO and HSA plans > 2 clinical arrangement choices with $0 finance allowance

Family-building, fruitfulness, reception and surrogacy benefits

Dental (counting orthodontic inclusion) and vision plans, both have choices with a $0 check commitment

Organization Paid (Wellbeing Bank account) HSA Commitment when signed up for the High Deductible Aetna clinical arrangement with HSA

Medical services and Ward Care Adaptable Spending Records (FSA)

LGBTQ+ care attendant services

401(k) with boss match, Worker Stock Buy Plans, and other monetary advantages

Organization paid Essential Life, AD&D, present moment and long haul handicap protection

Representative Help Program

Wiped out and Downtime (Strategic scheduling for compensation positions), and Paid Occasions

Back-up childcare and nurturing support assets

Intentional advantages to include: basic ailment, clinic repayment, mishap protection, burglary and lawful administrations, and pet protection

Weight reduction and Tobacco End Projects

Tesla Infants program

Worker benefits

Representative limits and advantages program

Tesla is an Equivalent Open door/Governmental policy regarding minorities in society boss focused on variety in the work environment. All certified candidates will get thought for work regardless of race, variety, religion, sex, sexual direction, age, public beginning, handicap, safeguarded veteran status, orientation personality or some other component safeguarded by material government, state or neighborhood regulations.

Tesla Customer Support Job, Remote Job, Work From Home