Comcast unites the best in media and innovation. We drive development to make the world's best diversion and online encounters. As a Fortune 50 pioneer, we set the rhythm in different imaginative and entrancing organizations and set out profession open doors across a great many areas and disciplines.

We are at the very front of progress and move at an astonishing speed, on account of our noteworthy individuals, who rejuvenate state of the art items and administrations for a great many clients consistently. Assuming you share in our enthusiasm for cooperation, our vision to reform ventures and our objective to lead the future in media and innovation, we maintain that you should quick forward your vocation at Comcast.

Work Synopsis

Liable for planning business class progressed voice, ethernet, and additionally undeniably related little to medium business item presents from request accommodation through establishment. Gives proactive and steady verbal and composed client correspondence in regards to current request status and following stages to guarantee clients are constantly offered refreshes. Works with moderate direction in own subject matter.

Expected set of responsibilities

Center Liabilities

Lays out dates expected for on time fulfillment of organization enactments and assesses effect of progress to the general establishment course of events.

Distinguishes dangers, issues, and holes that could influence courses of events, objectives, and establishment of administrations.

Works with required gatherings; focuses on cross-practical exercises as connected with the establishments being made due, and creates correspondences, synopsis reports, and status for different crowds; gives exact establishment status data as formal briefings, program/project coordination gatherings, and composed/graphical reports.

Organizes with different degrees of deals, tasks, designing, and other practical gatherings to guarantee orders stream fittingly and precisely.

Audits contracts and approves administrations with clients to guarantee exactness.

Meets hierarchical scorecard, efficiency and quality measurements.

Fills in as essential contact with client and IT/specialized work force/merchant/affiliate. Gives proactive and steady client correspondence in regards to current request status and subsequent stages to keep client very much educated regarding request progression.Ability to deal with accelerations across numerous levels inside and inside the client's association.

Upholds various items inside cutting edge voice and ethernet, including related little to medium business items during establishment of administrations.

Upholds multi-area clients with numerous administrations at every area by dealing with the establishment of the client's administrations.

Customary, predictable and reliable participation. Should have the option to pull all nighters and ends of the week, variable schedule(s) and additional time as the need might arise.

Different obligations and obligations as allocated.

Representatives at all levels are supposed to:

Figure out our Working Standards; cause them the rules for how you to take care of your business.

Own the client experience think and act in manners that put our clients first, give them consistent computerized choices at each touchpoint, and make them advertisers of our items and administrations.

Know a great deal be excited students, clients and promoters of our game-evolving innovation, items and administrations, particularly our computerized devices and encounters.

Win as a group get enormous things going by cooperating and being available to novel thoughts.

Be a functioning piece of the Net Advertiser Framework an approach to working that brings more representative and client criticism into the organization by joining groups, settling on decision backs and assisting us with raising chances to improve the situation for our clients.

Drive results and development.

Regard and advance consideration and variety.

Make the right decision for one another, our clients, financial backers and our networks.

Disclaimer:

This data has been intended to demonstrate the overall nature and level of work performed by representatives in this job. It isn't intended to contain or be deciphered as an exhaustive stock of all obligations, obligations and capabilities.

Comcast is pleased to be an equivalent open door working environment. We will consider all certified candidates for work regardless of race, variety, religion, age, sex, sexual direction, orientation character, public beginning, inability, veteran status, hereditary data, or some other premise safeguarded by material regulation.

Furthermore, Comcast gives top tier Advantages to qualified representatives. We accept that advantages ought to associate you to the help you really want when it makes the biggest difference, and ought to assist you with really focusing on the individuals who make the biggest difference. That is the reason we give a variety of choices, master direction and consistently on devices, that are customized to address the issues of your world - to assist with supporting you actually, monetarily and sincerely through the large achievements and in your regular day to day existence. If it's not too much trouble, visit the pay and advantages outline on our vocations site for additional subtleties.

Training

Four year certification

While having the expressed degree is liked, Comcast additionally may consider candidates who hold a mix of coursework and experience, or who have broad related proficient experience.

Comcast Customer Support Job, Work From Home, Remote Job