Full job description

Wholesale bag and cap company is seeking a goal-oriented, energetic individual to become a key team member in its customer service dept. The position will help in processing sales orders, providing support for customers by phone and email.

Duties and Responsibilities:

- Maintain emails and calls

-- Handle Customer related calls

- Processing and following through with orders

- Ensure shipment processing

- Create and maintain relationships with customers and staff

- Interact with internal departments to ensure customer satisfaction.

Job Skills and Requirements:

- Excellent verbal and written communication skills

- Problem solving skills

- Excellent organizational skills.

Qualifications:

Minimum 1 year Customer Service Experience

- MS Office knowledge

- High School Diploma or GED equivalent

- English required.

Excellent working environment.

We insist on great work habits, a can-do attitude and dedication to customer service.

Please submit resumes.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 1 year
• 2 years
• Under 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Commute:

• Ontario, CA 91761 (Required)

Customer Service Representative