American Express Customer Support Job, Remote Job, Work From Home

Full Time27-Sep-2024
Overview

You Lead the Way. We Have You Covered.

With the right support, individuals and organizations have the ability to advance in unimaginable ways. At the point when you join Group Amex, you become piece of a worldwide and various local area of partners with a steadfast obligation to back our clients, networks and one another. Here, you'll learn and develop as we assist you with making a vocation venture that is remarkable and significant to you with advantages, projects, and adaptability that help you by and by and expertly.

At American Express, you'll be perceived for your commitments, administration, and effect — each partner has the chance to partake in the organization's prosperity. Together, we'll win collectively, endeavoring to maintain our organization values and strong sponsorship vow to give the world's best client experience consistently. Also, we'll do it with the greatest possible level of honesty, and in a climate where everybody is seen, heard and feels like they have a place.

 

Join Group Amex and we should lead the way together.

As a brand based on exceeding all expectations to give the best client experience, it is central to have the most extraordinary partners. As the essence of the organization, you can make positive communications with our clients consistently from organizing an exceptional travel or way of life experience to assisting them with

their regular necessities. Also, you can develop your abilities through industry-driving preparation and progressing training, all while realizing how it affects constantly set the norm for a-list, client first help. Track down your put in help on #Team Amex.

 

What will you make a mean for in this job?

The position is answerable for giving quality and opportune culmination of solicitations connected with confirmation, research and breaking down information of trader accounts.

Requires the treatment of outbound and inbound calls to or potentially from Monetary Establishments, Vendors, and interior clients.

R3quires the treatment of solicitations by collaborating with inward groups as well as client administrators.

Offer support and backing to Traders, Processors, MS TSC, Banking, SRG/KOAT, Agreement Audit, Entries, ESSU, CMS, Obtaining, Organization Advancement and Hazard The executives.

Audit, dissect, and process trader demands from the easy to the complex.

Survey, comprehend, and apply data from business and authoritative reports, i.e., Articles of Inc., Permit to operate, Assurance Arrangements, IRS archives, AMEX Agreements, Approaches and strategies to satisfy basic support demand.

Ready to cooperate expertly with all degrees of clients.

Capacity to at the same time deal with various errands.

Working information on MS Office items, for example Succeed, Word, PowerPoint and so on.

We work Monday - Friday - 1930 - 0400 IST shift

 

Least Capabilities

Graduates

Magnificent verbal and composed relational abilities.

Capacity to assess Dealer data

High outcome direction

Capacity to take autonomous choice and fulfill rigid time constraints

Exhibited constancy

We back our partners and their friends and family with advantages and projects that help their comprehensive prosperity. That implies we focus on their physical, monetary, and emotional well-being through each phase of life.

 

Benefits include:

Cutthroat base pay rates

Extra impetuses

Support for monetary prosperity and retirement

Complete clinical, dental, vision, disaster protection, and inability benefits (contingent upon area)

Adaptable working model with half and half, on location or virtual courses of action contingent upon job and business need

Liberal paid parental leave arrangements (contingent upon your area)

Free admittance to worldwide on location health focuses set up with attendants and specialists (contingent upon area)

Free and private advising support through our Sound Personalities program

Vocation improvement and preparing valuable open doors

American Express is an equivalent open door business and settles on work choices regardless of race, variety, religion, sex, sexual direction, orientation personality, public beginning, veteran status, inability status, age, or some other status safeguarded by regulation.

Proposition of work with American Express is molded upon the fruitful finish of a foundation confirmation check, dependent upon relevant regulations and guidelines.

 

American Express Customer Support Job, Remote Job, Work From Home