This role will be onsite at our Greenline, Nashville TN office  

Greenline and IDEXX are enthusiastic about addressing our customers’ most urgent needs, and we're thrilled to announce that we have become part of the IDEXX family. Over the years, Greenline has dedicated passion and effort to developing valuable software for manufacturers and veterinary practices. IDEXX also has a strong track record of providing industry-leading software solutions, and our values are aligned as we are both fully committed to serving our customers with the most innovative solutions possible. Together, IDEXX and Greenline have the global reach to offer powerful software tools to support our customers worldwide in the veterinary industry. 

The role of National Account Managers involves the development and maintenance of strong, sustainable relationships with our valued manufacturer partners. These managers are tasked with overseeing the external and internal interactions with the manufacturers they are assigned, ensuring effective communication and collaboration. 

But what is Greenline Pet? Greenline Pet has recently come into the IDEXX Veterinary Software product portfolio. They are a leading SaaS data platform providing an automated solution for delivery of digital coupons and rebates for animal health manufacturers. The Greenline software platform automates a previously manual, paper-based coupon process. The platform reduces friction for the practice and pet owner, shortens the reimbursement timeline, and captures valuable data for manufacturers on campaign performance and pet owner behavior.    

Within IDEXX we are a part of the IDEXX Veterinary Software portfolio. With a focus on software solutions, we are dedicated to enhancing the health and well-being of pets, people, and livestock around the world. Through the power of the cloud, our solutions simplify the flow of information across any practice and link vets to what they need when they need it. Patient data. Client communications. Business insights. All at their fingertips. 

Our journey is solving veterinary practices’ most pressing needs by focusing on innovation to drive meaningful improvements in animal health. 

A bit more about the role, you will be:  

• Gathering, analyzing, and reporting on data. 

• Identifying, evaluating, and implementing system, process, or procedure improvement opportunities. 

• Leading work activities, coordinating daily tasks, and providing training, coaching, and guidance to others. 

• Managing external manufacturer relationships and internal relationships related to assigned manufacturers. 

• Creating manufacturer offers and programs. 

• Collaborating and communicating with internal teams to develop manufacturer requests. 

• Advising manufacturers on programs and offering suggestions for better results. 

• Training internal teams on new offers or programs. 

• Documenting and providing processes and information on new offers and programs to internal teams. 

• Presenting data on offers and programs to manufacturers. 

• Handle issues and client escalations by providing solutions 

• Training external manufacturer personnel on offers and programs. 

• Providing expertise on assigned manufacturer programs to internal and external teams. 

• Generating and delivering reports to manufacturers on a weekly basis. 

• Managing manufacturer payment providers. 

This role could involve some US wide travel, approx once every 1-2 months.  

So what skills and experience are we looking for?  

• Data gathering and analytical abilities 

• Process improvement skills  

• Detail Oriented 

• Excellent interpersonal skills 

• Project management abilities 

• Strong verbal and written communication skills 

• Ability to work both independently and as part of a team 

• Proficiency in PC skills, including Microsoft Office 

• Experience with Salesforce CRM 

• Experience with data reporting platforms such as Looker, Power BI, or Tableau 

What you can expect from us:  

• Salary of $65,000 – $75,000 

• Opportunity for annual cash bonus    

• Health / Dental / Vision Benefits Day-One    

• 5% matching 401k    

• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more  

If you’re looking for a role that’ll challenge you, offer a variety of work and learning, while helping an amazing industry, we’d love to hear from you 

Account Manager