As a customer service representative, you’ll be the first factor of touch for our clients. You will play a important position in ensuring their delight via presenting timely and professional aid. This is a far off function, offering you the flexibility to work from the consolation of your home.
Key responsibilities:
– reply to client inquiries through telephone, e-mail, and chat courteously and expertly.
– resolve client issues and proceedings directly and correctly.
– provide correct information about products and services.
– keep specific facts of customer interactions.
– Collaborate with different group participants to ensure an unbroken patron revel in.
Qualifications:
– excessive school diploma or equivalent; additional schooling or certifications in customer support is a plus.
– enjoy in each customer service and a remote setting is a plus
– amazing verbal and written communique capabilities.
– proficient in the usage of computers and numerous software program packages.
– capacity to work independently and manage time effectively.
– high degree of empathy and patience when dealing with customers.
