Wayfair remote jobs

[Call Center / Fully Remote] – Anywhere in U.S. / $15 per hour / Amazing Benefits (Medical, Dental, Vision, PTO, & 401k with 4% match) /

Equipment provided

– As a Customer Service Consultant you’ll: Build relationships with customers who contact Wayfair by inbound phone calls, chats, and emails;

Empathetically help customers navigate a variety of post-order issues such as:

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shipping questions, damages, returns, replacements, assembly services and order notifications;

Navigate multiple browsers, tabs, tools, and screens to quickly and effectively answer questions;

Work to exceed customer satisfaction and excel in meeting customer service efficiency metrics…

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