· performs/video display units fashionable strategies or operations which can be exceptionally stable and/or rather consistent in how to repair. Normal EXAMPLES: imaging computer systems, replacing printer toner, doing away with previous property, and resolving hassle tickets from ServiceNow queues.
· documents recording and/or dispensing facts.
· Has a few breadth, intensity and/or frequency of interplay with outside contacts. Common examples encompass updating property in Asset middle, following KB articles for trouble decision, and following unit precise procedures.
· chargeable for powerful e mail communications and capacity to create and hold basic
· files/statistics: ordinary EXAMPLES: –contact lists –process logs –trouble prevalence reviews –patron facts updates – outside deliver orders –inventory, protection or different carrier data–handling general facilities management requests
· liable for spotting problems with the processes/operations supported. Is chargeable for resolving the ones problems with pre- hooked up and documented solutions. Is chargeable for reporting to others those troubles that fall outside the scope of installed methods.
· continues device, substances, statistics helping approaches or operations. Common examples consists of scheduling ordinary device upkeep, ordering materials, monitoring inventory, updating facts statistics, and interacting with suppliers.
· Applies a few technical information within the aid of approaches or operations common EXAMPLES: –expertise fundamental printer operations to update toner and pickup rollers, performing problem capturing with the aid of following KB article to clear up give up consumer tickets.
Job requirements:
· know-how of computing and networking standards and fundamentals
· potential to apply wellknown computing device load programs which includes Microsoft workplace plus intranet and net functions.
· information of laptop protection guidelines and a fashionable overall expertise of pc security standards.
· 1 12 months or extra IT revel in favored, however current college graduates may be taken into consideration
Schooling requirements:
· diploma in an information technology field or equal experience. – high school or secondary degree or equal
