Company: Tesla
Industry: Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Locations:- USA
Full Job Description:-
What to Expect
Tesla is presently searching for a technical Desktop Support Technician to enroll in our crew in the USA. The IT Services function in the IT Operations crew can be at the front traces of Tesla’s IT structures aid. As the face of IT, the Desktop Support Technician has to have robust technical troubleshooting abilities, splendid communique capabilities and be inclined to interface with a mixture of technical and non-technical departments. The number one undertaking of this function can be to troubleshoot and remedy endpoint issues, install, and aid the structures, and help with the everyday operations of Tesla’s worldwide IT infrastructure to offer for the boom of Tesla’s initiatives.
What You’ll Do
- Provide onsite and remote aid for Tesla organization, answerable for troubleshooting and determination of pc and cellular tool hardware and software program issues, telephony, printers, and networking intermediate information of pc applications.
- Working with Backups, Active Directory, Exchange, and Windows server environments
- Working with ECM, Imaging, packaging, scripting – Python or PowerShell
- Working with organizations far flung imaging and administrative gear along with SCCM, JAMF
- Working with Linux OS functionality, administrative gear, and record machine management
- Maintaining and running with wi-fi technologies, LAN, VPN, DSL
- Create, edit, and enhance technical articles and different processes for structures at Tesla
- Working with the crew lead, accelerated set of permissions to cope with extra hard work inside the energetic directory, Workplace 365
- Supporting senior degree executives daily
- Performing in compliance with coverage pointers and inside time frames as described inside the crew’s SLAs and/or task requirements.
- Provide mentorship and steering to lower-degree helpdesk technicians.
- Ability to set up priorities and control workload efficiently and efficiently
What You’ll Bring
- Minimum of four years of experience with laptop aid experience
- Minimum of four years of experience inside a Windows and Mac environment, a few Linux is preferred
- AS or BS diploma in data technology, PC science, etc. is preferred
- Excellent customer support capabilities, robust interest in information with splendid observe up
- Must be inclined to be onsite full-time
Benefits
Along with aggressive pay, as a full-time Tesla employee, you’re eligible for the subsequent advantages on day 1 of hire:
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- Aetna PPO and HSA plans > 2 clinical plan alternatives with $zero payroll deduction
- Family-building, fertility, adoption and surrogacy advantages
- Dental (along with orthodontic coverage) and imaginative and prescient plans, each have alternatives with a $zero paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution whilst enrolled inside the High Deductible Aetna clinical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ+ care concierge services
- 401(k) with company match, Employee Stock Purchase Plans, and different economic advantages
- Company paid Basic Life, AD&D, short-time period and long-time period incapacity insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for income positions), and Paid Holidays
- Back-up childcare and parenting aid resources
- Voluntary advantages include: crucial illness, health center indemnity, a twist of fate insurance, theft & prison services, and puppy insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter advantages
- Employee reductions and perks program
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