TPARTS LLC TPARTS LLC Tustin, CA Tustin, CA Full-time Full-time $20 – $24 an hour $20 – $24 an hour 1 day ago 1 day ago 1 day ago About us We are professional, collaborative, creative and our goal is to TESPLUS aims to help Tesla owners discover more fun and possibilities with Tesla models by providing premium Tesla accessory and unrivaled customer experience to Tesla community.
.
Our work environment includes:
Modern office setting Food provided
Job Description:
We are seeking an enthusiastic and detail-oriented E-commerce Social Media Associate and Customer Service Support to contribute to our online presence and ensure exceptional customer experiences.
This role is perfect for an individual who is passionate about social media, has a creative mindset, and is dedicated to providing top-notch customer service.
As an E-commerce Social Media Associate, you will assist in executing social media strategies and collaborate with the customer service team to address customer inquiries and concerns.
Responsibilities:
Social Media:
Assist in managing and curating content for various social media platforms, including but not limited to Instagram, Facebook, Twitter, and Pinterest.
Monitor social media channels for trends, comments, and messages, and engage with followers by responding to comments and direct messages in a timely and personable manner.
Collaborate with the social media manager to brainstorm and contribute creative ideas for campaigns, promotions, and content calendars.
Assist in scheduling and posting content using social media management tools.
Monitor social media performance metrics and compile data for reports to evaluate the effectiveness of campaigns and strategies.
Customer Service Support:
Support the customer service team by promptly responding to customer inquiries, feedback, and concerns across various communication channels, including email, chat, and social media platforms.
Assist in addressing and resolving customer issues, striving for customer satisfaction, and maintaining a positive brand image.
Escalate complex customer inquiries to appropriate teams and ensure timely follow-up and resolution.
Help manage customer reviews and ratings, encouraging positive feedback and assisting in addressing negative comments professionally.
Maintain a solid understanding of products, services, and company policies to accurately assist customers.
Collaboration and Reporting:
Collaborate with cross-functional teams, including marketing and sales, to align social media efforts with overall business goals.
Share customer insights and feedback with relevant departments to contribute to product improvements and service enhancements.
Assist in compiling and organizing data for regular social media and customer service reports.
Requirements:
Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent work experience).
Prior experience or internship in social media management and customer service is a plus.
Excellent written and verbal communication skills, with the ability to communicate professionally and empathetically with customers.
Strong organizational skills and attention to detail to effectively manage social media content schedules and customer interactions.
Other Jobs You May Be Interested In
- Allegiant Customer Support Jobs (Work From Home) – Apply Now
- Camper Data Entry Jobs, Camper Data Entry Customer Service, Camper Jobs Entry Level
- Camper Hiring Remote, Camper Customer Support Jobs Remote, Remote Camper Jobs
- Camper Jobs Remote Entry Level, Camper Remote Jobs No Experience, Camper Jobs
- Camper Customer Support Jobs, Entry Level Camper Jobs, Camper Entry Level Jobs
- Camper Remote Jobs, Camper Data Entry Remote Jobs, Camper Careers Remote Jobs
- Allegiant Airlines Work From Home Opportunity – Opinion Sharing & Data Entry | Join Our Remote Team
- Alaska airlines Remote Jobs Work From Home No Degree – Nigeria
- Remote Jobs – Alaska Airlines Work From Home (Full Time, Part Time) – Nigeria
- Alaska Airlines Remote (Data Entry, Advance Level Job)
- (Part Time) Airlines Remote Jobs – Work At American Airlines
- Job Opportunity at American Airlines – Remote Positions Available
- VIRTUAL ASSISTANT FOR TIKTOK
- United Airlines Home Jobs (Remote, Entry Level, College)
- United Airlines Customers Care (Remote Jobs Work From Home)
- United Airlines Remote Jobs Part Time, United Airlines Careers Work From Home
- Hobby Lobby Remote Jobs $24 (No Experience)
- Hobby Lobby Remote Jobs No Experience, Hobby Lobby Careers Remote Jobs
- Quality Assurance Manager, RWE Clinical Trials – Remote
- Remote Customer Support Representative at Walmart
- Software Engineer 2
- Costco Remote Jobs (NOW HIRING)
- Costco Customer Support Remote Jobs (work from home)
- Costco Flexible Part-Time Remote – Work From Home: Apply Now
- Youtube Moderator Remote Job UK, Youtube Careers Moderator Jobs UK
- Youtube Jobs From Home, Become A Youtube Moderator, Youtube Content Moderator Job
- Youtube Moderator Job Remote UK, Youtube Moderator Job From Home UK
- Youtube Moderator Beginner Position, Youtube Moderator Job Remote UK, Youtube UK
- Southwest airlines Careers Remote Work At Home
- Online Remote Customer Service Representative at Southwest Airlines – WFH
- Online Remote Customer Service Rep at Southwest Airlines Jobs
- Tesla Home Jobs (Remote, Entry Level, College)
- Tesla Careers Remote Data Entry – Work From Home Jobs
- Apple Remote Jobs From Home (Senior Production Manager) $22/Hour
- Apple Home Advisor (Remote)
- Netflix Data Entry Jobs, Netflix Careers Remote, Netflix Data Remote Jobs – UK
- Netflix Remote Jobs UK, Netflix Tagger Job UK, Netflix Remote Customer Service Jobs
- Netflix Tagger Job Application, Netflix Customer Support Jobs UK, Netflix Tagger Jobs
- Netflix Customer Service Jobs UK, Netflix Customer Support Jobs, Jobs At Netflix UK
- (Apple US) Careers At Home Advisor
- Amazon Remote Work From Home Jobs
- Amazon Jobs: Work from Home Customer Service Opportunities
- Amazon jobs at home – Office Associate (work at home)
- Remote Customer Service Representative – Delta Airlines
- Delta Airlines Careers Remote Online Jobs From Home – WFH
- Delta Airlines Customer Service Agent Work From Home
- Netflix Remote Hiring Binge Watchers Job $27/Hour – Work from Home Jobs – VacancyGlobal
- Binge-Watching Jobs Netflix
- (Online Based Entry Level Jobs) Netflix Binge Watching $25Hr For only 3 /Hours
- Netflix Work From Home (Entry Level, Remote, Night) $75000/Year – Online Jobs
- Netflix At Home Careers – Data Entry Remote Jobs (Part-Time) $30/H
- Netflix Careers Remote Customer Service – Part-Time
Familiarity with social media platforms and an understanding of their unique features and audience preferences.
Basic knowledge of customer service principles and the ability to handle customer inquiries with patience and professionalism.
Adaptability and willingness to learn new tools and technologies.
Creative mindset with an interest in staying informed about social media trends.
Proficiency in graphic design tools and content creation platforms is advantageous.
Benefits:
Competitive compensation package.
Opportunity to gain experience in both social media management and customer service.
Exposure to a dynamic and collaborative work environment.
Potential for career growth within the organization.
Health and wellness benefits.
If you are a self-motivated individual who enjoys engaging with online audiences, assisting customers, and contributing to a positive brand image, we invite you to apply.
Submit your resume and a cover letter outlining your relevant experience and your passion for social media and customer service.
Job Type:
Full-time Pay:
$20.
00 – $24.
00 per hour
Benefits:
Flexible schedule Health insurance Paid time off Schedule:
8-hour shift Day shift Monday to Friday No nights No weekends Overtime Weekends as needed
Supplemental pay types:
Bonus opportunities Ability to commute/relocate:
Tustin, CA 92780:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Are you familiar with Tesla aftermarket accessories?
Experience:
Customer service:
1 year (Preferred) Work Location:
In-person
Responsibilities:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Some Useful Important Links |
|||||||
Apply Now |
Click Here |
||||||
InterviewQuestion & Answers |
Click Here |
||||||
Create FreeProfessional Resume |
Click Here |