Services Presales Solutions Architect for Data, Data Science, AI,GenAI & ML

Are you an experienced Services Presales Solutions Architect (PSA) who could provide presales advices for game-changing, enterprise-wide Data, Data Science, AI/GenAI & ML Transformation services? Do you want to be a hero to Dell´s customers by delivering outcomes for their complex Data & AI/GenAI & ML use cases?

The Presales Solutions Architect works within our Dell Technologies Services (DTS) Presales team. They are responsible for leading the Data, Data Science, AI/GenAI & ML services solutioning in close alignment with the Services Solutions Principals, Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and expected outcomes.

 

Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services.

Join us to do the best work of your career and make a profound social impact as an EMEA Services Presales Solutions Architect for Data, Data Science, AI/GenAI & ML on our Dell Technologies EMEA Services Presales Specialty team.

 

What you’ll achieve:

This is a senior, presales, customer interacting role. The Services Presales Solutions Architect will lead the Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SoW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management and governance.

 

You Will:

Engage in highly complex solutions and sales opportunities in various industry verticals with a focus on Data, Data Science, AI/GenAI & ML, HPC services.
Be part of an EMEA team of Services Presales experts and work on opportunities across EMEA. You will also support the country-based Services Presales teams with your subject matter expertise.

Be recognized for your Services solutions presales subject-matter expertise and technology and services passion in the area of Data, Data Science, AI/GenAI & ML and HPC.

Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Data, Data Science, AI/GenAI & ML services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the Dell Technologies organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns.

Take the first step towards your dream career.
Every Dell Technologies team member brings something unique to the table.

 

Here’s what we are looking for with this role:
Essential Requirements

10+ years services presales experience of acting as a solution lead, solution architect or similar and proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors. Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches.

 

Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning
Excellent knowledge of the Data, Data Science, AI/GenAI & ML, HPC services, technologies, use cases, concepts and technologies and respective Transformation Programs, e.g. Data strategy, Data Governance, Data Management, Data Preparation, Data Architecture, Data Engineering, Data Analytics, Data Science, Neural Networks, Natural Language Processing, Large Language Models, AI inferencing, AI training methodologies, key application architecture and integration concepts, container- and virtualization architectures and platforms, AIOPs, MLOPs.

Proven experience in architecting data center infrastructures at scale to deliver Data/AI/ML services spanning across racks, power & cooling, network, compute, storage and backup & recovery; proficiency in High-Performance Computing (HPC) architecture, including cluster management, parallel processing, and performance optimization;

 

knowledge of disaster recovery and backup solutions:

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Familiarity with strategies and tools for ensuring data integrity and availability.
Exceptional consultative presales skills, including methods, tools, and techniques to apply within digital transformation context; excellent communication skills at least in English (verbal/written) – additional language skills are a plus; excellent technical and business writing skills; ability to work across EMEA in an international, diverse environment (mainly virtual).

 

Desirable Requirements

Working knowledge of Dell Technologies product and services portfolio relevant to Data, Data Science, AI/GenAI & ML, HPC
Practical service delivery experience and relevant certifications in the area of Data, Data Science, AI/GenAI & ML, HPC

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