Remote Customer Support Specialist

Amazon is seeking a motivated and adaptable Support Specialist to join our team in New York City, New York. This is a part-time, entry-level position that allows you to work from the comfort of your own home. As a Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.

 

Responsibilities:

– Respond to customer inquiries via phone, email, and chat in a timely and professional manner
– Troubleshoot technical issues and provide solutions to customers
– Assist customers with product information, orders, and returns
– Collaborate with other team members to ensure customer satisfaction
– Maintain accurate records of customer interactions and transactions
– Stay up-to-date on product knowledge and company policies

 

Requirements:

– 1 year of experience in customer service or technical support
– Adaptable and motivated personality traits
– Strong project management and innovation skills
– Excellent communication and problem-solving abilities
– Ability to work independently and as part of a team
– High school diploma or equivalent

 

Benefits:

– Travel opportunities
– Company transportation
– Vision insurance

 

Working Environment:

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At Amazon, we encourage calculated risk-taking to drive innovation and progress. Our team is dedicated to pushing boundaries and finding new ways to exceed customer expectations.

 

Deadline to Apply: September 6, 2024

Equal Opportunity Statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran by applicable federal, state and local laws. Amazon complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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