Remote Customer Service Representative – $30-$35 per hour in Queens, NY in Remote Job Central

Remote Customer Service Representative – $30-$35 per hour in Queens, NY in Remote Job Central

Job Details:-

Industry: Private

Employment Type:- Full Time

Qualifications:- Bachelor Degree

Work Hours:- 8 Hours

Locations:- USA

Job Descriptions:

We are excited to announce that our client, a large retailer website, is looking for a motivated and customer-focused Remote Customer Service Representative to join their team. As an entry-level position, you will be responsible for ensuring that customers have a positive experience with our client’s products and services. You will be using various communication channels, including phone, email, and chat, to engage with customers and provide them with excellent customer service.

Responsibilities:

As a Remote Customer Service Representative, you will be responsible for the following duties:

  • Responding promptly to customer inquiries through various communication channels, including phone, email, and chat
  • Providing accurate and timely information to customers about our client’s products and services
  • Resolving customer complaints and issues efficiently and effectively, using problem-solving skills and good judgment
  • Maintaining a high level of customer satisfaction by providing friendly, professional, and personalized service
  • Keeping accurate records of customer interactions and transactions using our client’s customer service software
  • Collaborating with other team members to identify and solve customer problems and improve our client’s products and services
  • Meeting and exceeding established performance goals and metrics, such as average handling time, customer satisfaction, and first call resolution
  • Staying up-to-date on product and service information to provide accurate information to customers
  • Maintaining a positive and professional attitude in all customer interactions
  • Continuously developing your knowledge and skills to improve your performance and advance your career within the company

Salary:

The salary for this position is $30 – $35 per hour, depending on experience.

Benefits:

Our client offers a comprehensive benefits package to eligible employees, including:

Other Jobs You May Be Interested In

  • Competitive hourly rate with the opportunity for bonuses and incentives based on performance
  • Flexible scheduling and work-from-home environment, with the ability to set your own schedule
  • Comprehensive training and ongoing support to help you succeed in your role
  • Career advancement opportunities within the company, including opportunities to move into leadership roles
  • Health, dental, and vision insurance for eligible employees and their dependents
  • 401(k) plan with company match to help you save for your future
  • Paid time off and holidays, including vacation, sick leave, and personal days
  • Employee discounts on products and services offered by our client and its partners

FAQs About Remote Work:

Q: What equipment do I need to work remotely? A: To work remotely, you will need a reliable internet connection, a dedicated workspace, and a computer or laptop. You may also need a headset and webcam for video calls.

Q: Do I need to live in a specific location to be eligible for this remote position? A: No, this is a remote position, so you can work from anywhere as long as you have a reliable internet connection and a dedicated workspace.

Q: Will I receive training for this position? A: Yes, our client offers comprehensive training and ongoing support to help you succeed in your role.

Q: How will I communicate with my team and customers? A: You will be using various communication channels, including phone, email, and chat, to communicate with your team and customers.

About RemoteJobRecruiting.com:

RemoteJobRecruiting.com is a staffing agency specializing in remote positions for major companies across various industries. We are committed to helping our clients find the best candidates for their open positions and helping job seekers find meaningful and fulfilling remote job opportunities.

Our mission is to bridge the gap between talented professionals and companies looking for top talent. We believe that remote work offers flexibility, convenience, and a better work-life balance, and it can help companies attract and retain top talent from around the world.

Apply Now

Related Posts: