Remote Call Center Specialist: Save-A-Trip (BILINGUAL IN SPANISH)

Responsible for a high volume of inbound and outbound calls with customers, physician offices, patients or third party providers about the company’s products or services following standard SOPs and procedures, working under direct supervision.

 

Ensures all contacts receive efficient and courteous service. Duties may vary based on the assigned department.

Other Jobs You May Be Interested In

Data Entry Jobs Earn $45/Per Hour From Your Home

Customer Support Jobs Earn $35/Per WFH - Apply Now

Virtual Assistant, $30–$50 Per Hour, Entry Level

$30 Per Hour Customer Support, No Experience

Live Chat Agent, $30 Per Hour, Work From Home

Weekend Moderator Job, $30–$50 an Hour, No Degree

Night Shift Data Entry, $30–$50 an Hour

Part-Time Calling Job, $30 Hourly, No Degree

Customer Support, $30 an Hour, Entry Level Job

Evening Phone Job, $30–$50 Hourly, Work From Home

Weekend Virtual Assistant, $30–$50 Per Hour

Entry Level Live Chat, $30 Hourly, No Experience

Data Entry, $30–$50 an Hour, Work From Home

Moderator Job, $30 Per Hour, No Degree Required

Part-Time Customer Support, $30–$50 Hourly

Night Shift Data Entry, $30–$50 Per Hour

Virtual Assistant, $30 an Hour, No Experience Needed

Evening Live Chat, $30 Per Hour, No Experience

Customer Support, $30–$50 an Hour, No Degree

Weekend Moderator, $30–$50 Per Hour, Work From Home

Phone Job, $30 an Hour, No Degree Required

Work From Home Virtual Assistant, $30 Per Hour

Part-Time Data Entry, $30–$50 Hourly

Evening Phone Job, $30 Per Hour, No Experience

Live Chat Support, $30–$50 an Hour, Entry Level

Weekend Data Entry Job, $30–$50 Hourly

Moderator Job, $30 an Hour, Entry Level

Work From Home Calling Job, $30–$50 Hourly

Customer Support, $30 Per Hour, Part-Time

Virtual Assistant, $30–$50 an Hour, Work From Home

Data Entry, $30 Per Hour, No Degree Needed

Phone Job, $30 Hourly, No Experience Needed

$30–$50 Hourly Customer Support, Work From Home

Weekend Virtual Assistant, $30 Per Hour

Job Responsibilities

  • Resolves routine, general questions and problems submitted by customers, physician offices, patients and third party vendors via different sources with limited variety following established guidelines and standard SOPs and procedures. Utilizes all available information to choose the best solution and resolve customer concerns. Directs complex questions and problems to more senior staff level.
  • Uses a computer application to log and track inquiries, as well as, to check the status of items that require follow-up or involvement of other parties. Documents contact interactions, records details, complaints, comments and actions taken.
  • Coordinates with other functional areas as necessary. Refers unresolved escalated issues as designated by the departments for further investigation.
  • Contacts customers, physician’s office, patient or third party vendor to respond to inquiries or to notify them of investigation results and planned adjustments.
  • Handles inquiries for one or more lines of business.

 

An Equal Opportunity Employer, including disability/veterans

About Walgreens Boots Alliance

Walgreens Boots Alliance (Nasdaq: WBA) is a global leader in retail pharmacy, impacting millions of lives every day through dispensing medicines, and providing accessible, high-quality care. With more than 170 years of trusted healthcare heritage and innovation in community pharmacy, the company is meeting customers’ and patients’ needs through its convenient retail locations, digital platforms and health and beauty products.

Other Jobs You May Be Interested In

Some Useful Important Links

Apply Now

Click Here

Interview

Question & Answers

  

Click Here

Create Free

Professional Resume

  

Click Here

 

Related Posts: