Staying power assurance is seeking out client Retention Representatives focusing on maintaining clients’ business. A Retention consultant is an professional in interest to element, analyzing customer behavior, and figuring out customers issues to lessen customer churn.
If you concentrate on persistency and consistency and are commission-driven, look no further! As a Retention consultant you have the opportunity to make upwards of $85k+ annually!
Obligations & responsibilities
SAVING clients commercial enterprise
Purpose orientated
Fee driven
Excellent listening abilities with the capability to become aware of customers’ issues and objections
Sturdy heritage in call-middle surroundings
Technologically savvy with the ability to address a couple of systems
Excellent negotiate skills
Robust sales talents *CLOSERS*
Qualifications
High school diploma or GED certificate.
3+ years enjoy in a similar function.
Fantastic customer service competencies.
Robust war decision competencies.
Laptop talent.
Capability to remain calm and expert in worrying situations.
Advanced verbal exchange and interpersonal capabilities.
Enjoy customer service and warfare resolution.
Empathy and endurance.
Superior organizational abilities.
Sales and collections history is quality to have*
