Open Connect Strategic Negotiator

Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

 

 

The Role

Netflix is responsible for over 30% of primetime Internet traffic with many Internet Service Providers (ISPs), and continues to experience amazing growth. The Open Connect Partner Engagement Team works to ensure the best end-user quality of experience possible through efforts with ISPs to maximize traffic throughput and minimize network congestion in the most efficient manner possible. Details on our Open Connect initiative, including peering and directed cache appliances (OCAs), are available at http://openconnect.netflix.com.
This role is suited to a seasoned professional with more than 7 years of related experience in complex negotiations and relationship management with Internet Service Providers who are looking for a new challenge at one of the largest Internet content providers in the world.

  • Maintain and deepen relationships with ISPs in the United States and Canada, and represent Netflix business interests in negotiations
  • Provide regular updates and capacity forecasts to ISP partners on Netflix traffic destined for their users. Suggest potential network optimizations where appropriate
  • Monitor interconnection and OCA utilization to ensure sufficient capacity is available and work with ISPs to augment capacity as needed
  • Cross-functional collaborations with Business Development, Legal, Government Relations, and Public Relations representing Open Connect objectives
  • Contribute to relevant industry organizations and events to promote Open Connect and help develop the global interconnection ecosystem

 

 

Requirements:

  • Communicate effectively and succinctly with a wide variety of technical, business, and legal contacts at ISP partners fluently in English
  • A history of executive engagements with ISPs
  • Deep understanding of the Internet ecosystem, both from a technical and business perspective
  • High-level project management skills to ensure the success of partner activities
  • Exceptional familiarity with Internet technology concepts and their use by ISPs including routing (IGP/BGP), traffic management, and interconnection and data center services
  • Ability to present Netflix Open Connect concepts and activities for audiences of various sizes
  • Ability to analyze and present a variety of data using Google Sheets, scripting, and database queries
  • Be able to produce reports using tools such as Microstrategy and Tableau for internal and partner uses

 

In addition, you must have the following qualities:

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  • Be a self-starter. You see a problem or opportunity and act on it independently.
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