The Role Will Require The Jobholder To Offer Complete Help And Take Obligation For The Day-To-Day Community Management (CM) Across All Patron Social Media Channels I.E. Facebook, Twitter, YouTube, LinkedIn, Instagram, And Many Others, Which Includes The Customer’s Community Platform, To Offer Best-In-Magnificence Client Experience/Engagement On Social Media.
The Main Responsibilities Of A Social Media Expert Consist Of:
- Handle All Social Media Interactions Which Include:
- Assisting Customers With Their Provider Problems, Imparting Accurate Statistics, And Ensuring Closure For All Instances, Inclusive Of The Ones Escalated Outdoor Of The Group.
- Attractive Customers On Our Social Media Residences (Contests, Content, And So Forth.) To Power Remarks
- Social Media Monitoring Around Brand Sentiment And Recognition
- Slight The Content Material And Interact The Individuals On Our Network Forum.
- Pick Up Trending Troubles And Record Them Expeditiously To The Group Leader.
- Help With Social Media Coverage Of Events (E.G. Fb Stay) On-Ground Or Remotely.
- Assist With Ad-Hoc Tasks And Duties (Social Media & Consumer Care Related)
- Edit, Proofread, And Distribute Content In A Multi-Channel Environment.
To Apply, You Need To Be An Professional On The Following Requirements:
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- Revel In And Information Of Fb, Twitter, Instagram, YouTube & LinkedIn.
- Expertise Social Media Advertising Is A Plus Factor.
- Capability To Paintings Independently And With Initiative.
- Notable English Comprehension And Writing Abilities For Social Media.
- Emotionally Clever.
- Capability To Work Rotating Shifts (Such As Weekends And Public Vacations) And Be Flexible With Time Beyond Regulation.
The Successful Candidate Must Submit The Subsequent Pre-Employment Requirements:
- Scanned Reproduction Of Legitimate NBI Clearance.
- Performed Medical Or PEME Slip (Covered Through KMC).
- 2×2 & Half Body Picture With White Historical Past.
- Evidence Of Government Numbers (TIN, SSS, Pag-Ibig, & Philhealth).
- Photocopy Of Two Legitimate Ids – The Front & Returned (Authorities-Issued).
- Clear Copy Of Your Start Certificate (PSA Or NSO).
- Completed HR Paperwork & Promissory Word (May Be Provided By KMC’s Onboarding Team).
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