Market Trainer – Los Angeles

Amazon offers a collection of revolutionary products and the device business is one of the most innovative and fastest growing. We pride ourselves in being able to provide customers complete solutions for their technology needs with a vast offering of Amazon brands, including Ring, Blink and eero.

The Amazon Offline Retail team is the group responsible for training, selling, and growing brand advocacy for Amazon, Ring, Blink and eero. The Market Trainer- Fire TV role will focus on product awareness and marketing initiatives. They are responsible for providing a best in class training experience by promoting our devices to both associates and customers at retail. The Market Trainer must possess an internal passion for home theater product and be an evangelist for the Fire TV brand.

Key job responsibilities

In This Role You Will

  • Manage and travel to a large territory utilizing a variety of sales tools and store profiles to impact sales and brand advocacy
  • Drive sales and brand advocacy through store partnerships
  • Achieve and exceed store sales goals within Fire TV branded products
  • Develop professional relationships with key stakeholders i.e. district, territory and general managers
  • Delegate and influence to drive exceptional results in your market, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store managers, regional leaders, and corporate stakeholders
  • Educate store associates on the value of Fire TV products

 

  • Conduct sales and training demonstration in-store and during large scale events based on program / market needs
  • Collect business and market insights from consumers and store associates to help impact product, feature, and channel marketing decisions
  • Complete daily in-store reports to document visits, including submitting digital photos
  • May be asked to participate in overnight travel
  • Be on your feet for up to 8 hours at a time
  • Push, pull, lift or carry items up to 50 pounds (with or without reasonable accommodation)
  • Must work flexible work hours including nights and weekends (ability to work 40 hours a week)

A Day in the Life

Market Trainers rely heavily on influence without authority to drive project deliverables, improve brand advocacy, and improve the customer experience at retail. They foster relationships with key decision-makers in retailer accounts including at the market and district levels. They serve as the Fire TV evangelist, running group training events for sales associates on how to sell Fire TV devices and services, and participating in assisted selling activities. The Market Trainers will improve store sales and brand advocacy of Fire TV products. Market Trainers work closely with retail partners and customers to intake insights to improve products and services and drive decisions at the corporate level. They ensure the Fire TV in-store experience and merchandising is properly implemented for Fire TV devices and services.

About The Team 

The Amazon Offline Retail team is responsible for selling Amazon devices to many brick-and-mortar retailers across the United States. Market Trainers lead sales and marketing initiatives for Fire TV in retail locations. They are responsible for the in-store experience, fostering relationships, training at the store/district level, running assisted selling events, and promoting Fire TV through customer interactions. Market Trainers are focused on increasing sales and brand advocacy of Fire TV products in retail stores and educating store associates and consumers on the value of Fire TV, accessories, and Amazon in general.

Basic Qualifications

Other Jobs You May Be Interested In

  • 3+ years of work experience in retail management and/or sales
  • High School Diploma or equivalent
  • It is required to possess a mobile phone compatible with iOS or Android operating systems
  • It is required to have access to reliable transportation to travel between worksites during the workday
  • Possess a valid driver’s license, proof of insurance
Preferred Qualifications

  • 6+ years of relevant work experience in retail sales, preferably home theater
  • Bachelor’s Degree
  • Strong verbal and written communication skills
  • Experience managing multiple retail locations
  • Experience and comfort presenting to large audiences

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