We’re Looking For People Who Shine In Customer Service Interactions! You May Often Engage With Parents And Customers, Supplying Professional Advice And Support Across Numerous Components Of Our Website And Curriculum, Thru Smartphone, Live Chat, Electronic Mail, And Social Media Conversations.

We’re Seeking Out Someone Proactive, Truthful, Empathetic, And Affected Person, With The Capability To Address Hard Client Situations And Turn A Terrible Experience Into A Superb One. You Need To Be Skilled In Written And Verbal Verbal Exchange And Capable Of Paintings Nicely With Team Members And External Customers.

What You’ll Do:

Communicate With Customers Through On-Line Live Chat, Solution Emails And Call Calls, And/Or Respond To Clients On Social Media.
Analyze And Expect Patron Desires And Advocate Suitable Solutions Or Products.
Make Judgment Calls To Correctly Clear Up Purchaser Problems, Making Sure Pride.
Work With Diverse Teams To Deliver A Cohesive Purchaser Enjoy.
Preserve Accurate And Designated Statistics Of Patron Interactions And Transactions.
Gather Comments To Improve Our Services And Advertising And Marketing Projects.

You Will Be A Great Fit If You Have:

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Robust Proficiency With Technology And Flair To Analyze New Technology And Methods Quickly
Capacity To Kind As A Minimum 45 Phrases In Line With Minute
Incredible Interest To Detail
Sturdy Problem-Solving And Important-Wondering Abilties
Robust Interpersonal And Communique Capabilities
Growth Mindset And Prompted By Constructive Comments
Confirmed Capacity To Paintings Independently, Manipulate Schedules, And Meet Closing Dates
Highly Encouraged, Proactive, And Seeks Opportunities For Non-Stop Improvement
High Requirements Of Integrity And Transparency
Get Admission To To A Pc/Computer (Camera Desired) And Reliable High-Velocity Net Connection

What Makes You Stand Out:

A Minimum Of 2 Years Of Customer Support Revel In
Your Very Own Unique Skills! Your Background Has Given You A Completely Unique Attitude And Set Of Talents That Won’t Be Listed Here But May Nevertheless Be Transferable To This Function. In Case You Don’t Meet 100% Of The Qualifications Mentioned Above, We Still Strongly Encourage You To Use.

What You’ll Love Approximately Working At Miaplaza:

You’ll Be Part Of A Mission-Driven Group Dedicated To Modern Education Solutions For Youngsters Who Study In Numerous Methods.
Our A Hundred% Far Off Crew Can Paintings From Any Productive Region Within The U.S.
We Promote Flexibility And Paintings With Personnel To Create an agenda That Works Round Their Lives!
Complete-Time Personnel Are Eligible For Fitness, Dental, And Imaginative And Prescient Coverage, Which Includes Distinctiveness Care Options Like Fertility Benefits And Chiropractic Care, FSA, HSA, And Lifestyles Insurance.
All Personnel Are Eligible For A 401(Ok) Retirement Plan With Organization In Shape, Paid Break Day (PTO), Floating Vacations, Parental Depart, And Different Perks And Blessings.
You’ll Collaborate With Colleagues On Challenging And Profitable Projects, And Join Via Network And Way Life Events.
Analyze Extra By Touring Our Careers Page!

Schedule:

Customer Support Professionals Paintings 8-Hour Shifts, Five Days A Week.
Hours Of Operation Are Sunday Thru Saturday 4:00 AM – 8:00 PM Pacific (Applicants In Any U.S. Time Sector Are Welcome To Apply!)
Managers Work To Provide Dealers Their Preferred Shifts As An Awful Lot As Possible, But, Shifts Are Commonly Assigned Based On Seniority.

Maersk Remote Jobs (No Degree, Part/Full Time, Customer Support) – Entry Level

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