Inside Sales Representative (Remote – Central or Eastern Region)

Yelp was created to connect people with great local businesses. As an Inside Sales Representative (ISR), you’ll be working directly with these local businesses to help them achieve their goals through Yelp’s various advertising programs. You’ll work with small business owners via phone to determine their needs and aspirations and customize every sale to help make those happen. We succeed when we help our clients grow their businesses.

 

Because people are at the center of everything we do, one of your main priorities is to educate business owners about the value of Yelp’s advertising platform. In this role, you will be directly responsible for selling advertising space on Yelp to local businesses across the US and Canada. Success in this role is measured by hitting and exceeding monthly sales goals, consistently staying ahead of daily metrics, and handling rejection in stride. You’ll experience all of this in a supportive virtual team environment with the added flexibility of a remote workspace.

 

What You’ll Do

  • Educate, strategize, and successfully sell Yelp advertising programs through a high volume of outbound sales calls – this role is 100% phone-based.
  • Your mission is to reach as many businesses as possible. You’ll work one of the following schedules (in your local time), or as otherwise determined by your manager: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m.

 

  • Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in our CRM (Salesforce)
  • Say goodbye to that dreaded commute! You and your team will work from the comfort of your home to sell advertising to small local businesses on a set Monday-to-Friday schedule.
  • Become an expert in Yelp’s advertising solutions, and adapt product recommendations quickly to suit client needs – asking probing questions and overcoming customer objections and rejection will be critical to your success.
  • Achieve and consistently exceed monthly sales goals- a strong work ethic and tenacity are key!
  • Stay organized and manage your time effectively to complete your daily goals- you know that sales is a numbers game and you’re here to win.

 

What It Takes To Succeed

  • GED/HS Diploma and 2+ years of customer-facing experience OR;
  • Bachelor’s Degree
  • No fear of the phone
  • General computer and email proficiency – we use Google Suite and provide a Macbook laptop
  • A work environment free of distractions
  • Ability to effectively prioritize tasks and manage independently without oversight
  • Must possess current US work authorization

 

What You’ll Get

  • First-year earnings range from $50k-$65k annually through a combination of base salary and uncapped monthly sales incentives
  • Year 2 on target earnings is $70k with top performers averaging $112k
  • Starting base salary of $37k plus uncapped commission
  • Available your first day: Full medical, vision, and dental (Employee-only plans available at no cost to the employee)
  • 15 days PTO per year for first 2 years of employment (accrual begins on date of hire); the number of PTO days increases after 2 years of tenure, 7 paid wellness days, 12 paid holidays, 1 floating holiday

 

  • Up to 14 weeks of parental leave
  • Monthly wellness reimbursement
  • Health Savings, Flexible Spending, and Dependent Care accounts
  • 401(k) retirement savings plan with employer match
  • Employee stock purchase plan

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