The customer support representative-remote (Seasonal) works from home and interfaces with customers thru inbound/outbound calls and/or through the net. This role provides customer support guide and determination of habitual issues and questions concerning customer’s products and/or services. (navy veterans are endorsed to apply.)
A new career POWERED via YOU
Are you looking for a “work at home” profession exchange with a forward-wondering international organisation that nurtures a true humans-first, inclusive subculture and a authentic feel of belonging? Might you like to join a organisation that earns “international’s excellent workplaces,” “Happiest personnel,” and “excellent businesses for profession boom” awards each yr? Then a far off customer support representative role at Concentrix is simply the proper location for you!
As a far off customer support consultant, you’ll be a part of an organically numerous team from 70+ countries where ALL members make contributions and help every different’s success and well-being, proudly united as “game-changers.” collectively, we assist the sector’s satisfactory-known brands improve their organizations thru remarkable purchaser reports and tech-powered innovation. And due to persisted growth, we’re looking for more gifted game-changers to join our cause, humans as captivated with providing splendid customer support stories as we’re.
Career increase and private development
That is a terrific “make money working from home” possibility to be able to will let you reimagine an all-new career adventure and broaden “friends for life” on the same time. We’ll come up with all of the education, technologies, and continuing aid you’ll want to be successful. Plus, at Concentrix, there’s actual career (and personal) growth potential. In truth, about eighty% of our managers and leaders have been promoted from inside! That’s why we offer more than a few free gaining knowledge of and leadership development applications designed to set you for your manner to the sort of career you’ve continually predicted.
WHAT you will DO in this function
As a customer support representative running from home, you’ll:
Offer inbound customer support using a name float guide
Help clients solve primary technical problems
Track, report, and retrieve data in databases
Provide extra products and/or services
Supply professional client studies…with a grin.
YOUR qualifications
Your abilities, integrity, information, and proper compassion will deliver cost and achievement with every client interplay.
Other qualifications for our customer service consultant (remote) position encompass:
1+ yr of customer service experience
Open availability (that is a seasonal function)
A high faculty degree or GED
A quiet, distraction-free surroundings to work from in your house
Proficiency in rapid-paced multi-tasking
Eagerness to learn new technology
Strong laptop navigation skills and computer know-how
A desktop or laptop to complete laptop and net trying out
Pc necessities:
Convey your own tool – This function does not loan system
Device have to be a desktop or pc laptop (No Macs, Chromebooks, iPads, pills, cell telephones, and many others.)
Running system: windows 10+
RAM: 8GB or better
Processor: Intel i5/AMD Ryzen 5 or better
Net requirements:
DSL, Cable, or Fiber connection (satellite and wireless/Hotspots are not appropriate)
Speeds: 10 mbps download and 3 mbps upload or higher
Whilst running, you will be required to hardwire with an ethernet cable
High speed net (no wireless/hotspots or satellite) and a telephone
Must live within the u.S.A. Or have a legitimate U.S. Address for house
