The Xbox ecosystem has millions of amazing fans and thousands of incredible content creators. Microsoft Xbox Storefronts connects fans with great games, allowing them to engage with the experiences that are right for them. The team executes hundreds of unique title releases, marketing promotions, and feature updates each year to place gaming content in front of customers.
The Gaming Digital Microsoft Storefronts team is on the lookout for a Director of eCommerce Cross Category Management. The right candidate will oversee a small but amazing team focused on optimizing our Microsoft digital gaming storefronts. In this role, you’ll leverage your expertise in business rhythms, customer analysis, and pricing to guide the business towards sustained growth. Your leadership will be pivotal in refining our discounting and pricing strategies, enhancing the customer experience through experimentation, and prioritizing the development of new store features. If you thrive in a fast-paced environment and excel in turning data into actionable insights, this is the perfect opportunity for you.
What our team offers
At our core, we are a customer-focused team that encourages a diverse & inclusive culture. We are respectful, collaborative, honest, accountable, and approach work with a fun, positive attitude. The right candidate can expect to have opportunities to grow their own experience and career, influence groups and partners across the company and externally, and support and influence decisions around Store capabilities and thought leadership.
What I will do for you
- Champion your successes at every level of our leadership.
- Empower you to gain new experiences and improve upon your strengths.
- Support who you are as your authentic self.
- Make career development a consistent priority.
Qualifications
Required/Minimum Qualifications
- 7+ years’ experience in retail, ecommerce, data science, research, marketing or business-related roles
- OR Bachelor’s Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, or related field AND 6+ years experience in retail, ecommerce, data science, research, marketing or business-related roles
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- OR Master’s Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, or related field AND 5+ years experience in retail, ecommerce, data science, research, marketing or business-related roles
- 1+ year(s) people management experience
- Experience leading a high-functioning team, collaborating in ambiguous situations, and influencing across multiple complex organizations
- Experience identifying critical business elements to effectively communicate business insights & financial analysis for growth strategy recommendation
Preferred Qualifications
- 9+ years’ experience in retail, ecommerce, data science, research, marketing or business-related roles
- OR Bachelor’s Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology or related field AND 8+ years experience in retail, ecommerce, data science, research, marketing or business-related roles
- OR Master’s Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, or related field AND 7+ years experience in retail, ecommerce, data science, research, marketing or business-related roles
- 7+ years’ experience in go to market (GTM), marketing strategy, business planning, or similar roles
- 7+ years’ experience in integrated, digital or product marketing management
- 3+ years’ people management experience
- 4+ years’ project/vendor management experience
- Experience solving complex problems and working through roadblocks
- Experience leading and collaborating on projects, with a results-oriented mindset and ability to deliver on a diverse range of tasks
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- Effective interpersonal and communication skills, written and verbal, with the ability to flex communication styles based on audience
- Demonstrated attention to detail and commitment to fit and finish
- Ability to generate positive energy for high-performing team culture, delivering fast with quality and a growth mindset
- Broad understanding of the gaming industry preferred but not required
- Experience leading and influencing business partners through executive maturity and balanced self-awareness
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