Job Description
Delta Airlines Is Looking For A Devoted And Customer-Centered Far Flung Customer Support Agent To Join Our Group. In This Function, You Will Provide Exceptional Provider To Our Customers Whilst Running From The Consolation Of Your Property.
As A Customer Service Agent, You May Be The First Point Of Contact For Our Customers, Addressing Their Inquiries And Resolving Any Troubles They’ll Come Across. This Role Offers A Flexible Timetable, Competitive Salary, And a Complete Advantages Package, Making It An Exceptional Possibility For Individuals Trying To Enhance Their Careers In The Airline Enterprise.
Duties
- Deal With Inbound Customer Support Calls In A Expert And Courteous Manner.
- Assist Clients With Flight Bookings, Cancellations, And Modifications.
- Address Client Inquiries Regarding Flight Schedules, Luggage Policies, And Different Tour-Associated Facts.
- Solve Customer Lawsuits And Issues Correctly, Ensuring Client Satisfaction.
- Offer Facts On Delta Airways’ Merchandise, Services, And Loyalty Packages.
- File And Hold Correct Records Of Patron Interactions And Transactions.
- Collaborate With Crew Participants And Different Departments To Clear Up Complex Consumer Troubles.
Requirements
- Excessive College Diploma Or Equal.
- Previous Customer Support Revel In, Preferably Inside The Airline Or Travel Enterprise.
- Incredible Conversation Abilities, Both Verbal And Written.
- Potential To Work In A Quick-Paced Environment And Deal With Annoying Situations Readily.
- Sturdy Hassle-Fixing Competencies And Attention To Detail.
- Talent In The Use Of Laptop Systems And Software Program Applications.
- Reliable Net Connection And A Quiet Workspace For Remote Paintings.
Instructional Qualifications
- High Faculty Degree Or Equivalent Required.
- Extra Certifications Or Education In Customer Service Or The Travel Enterprise Are A Plus.
Enjoy
- Minimum Of 1-2 Years Of Customer Service Enjoy, Ideally Inside The Airline Or Journey Enterprise.
- Experience Working In A Far Off Or Digital Surroundings Is Preferred But Not Required.
Benefits
- Complete Health And Dental Insurance Plans.
- Paid Schooling To Make Certain You’re Nicely-Prepared For Your Role.
- Beneficent Paid Holiday And Holiday Time.
- Retirement Plans With Agency Matching Contributions.
- Worker Reductions On Delta Airlines Flights And Services.
- Opportunities For Profession Improvement And Development In The Company.
Organization Evaluation
Delta Airways Is One Of The International’s Biggest International Airlines, Serving Over A Hundred And Eighty Million Customers Annually. With A Focus On Protection, Reliability, And Purchaser Pride, Delta Airways Gives an extensive Range Of Services To Ensure A Continuing Tour Experience For Our Passengers.
As A Pacesetter Inside The Aviation Enterprise, Delta Airways Is Devoted To Innovation, Sustainability, And Supplying Exquisite Service To Our Clients. Becoming A Member Of Our Crew Way Turning Into A Part Of A Dynamic And Numerous Team Of Workers Committed To Making Each Adventure A Memorable One.
In Case You Are Passionate About Presenting Fantastic Customer Service And Are Searching Out A Faraway Possibility With A Main Airline, We Encourage You To Apply Now And Join The Delta Airways Own Family.
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