Data Entry Analysis – Entry Level – Remote 100%

We are looking for an organized and thorough specialist for our Customer Maintenance team. To be successful, the candidate must have a strong knowledge of CRMs and an understanding of how they work together.

Responsibilities:

• Creating/Approving and Processing cases in Salesforce.
• Processing: Refunds and Credits.
• Cancelling Accounts as needed.
• Reviewing accounts to verify correct billing.

• Correcting billing and other errors in the billing system.
• Reactivating canceled accounts.
• Voiding Payments.
• Process changes as needed.
• Any other project as assigned.

Required

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• Minimum of one to two years of Data Entry/Analysis.
• Self-starter must be productive with minimal direction.
• Ability to work in a fast-paced, technical, cross-functional environment.
• Excellent analytical, problem solving and organizational skills.