Data Analytics And Business Intelligence – Remote

What you’ll do…

Primary focus is managing parts escalations from HVAC/R field-based technicians. This support includes sourcing, providing order updates, and order entry and will also support improving lead time of parts to HVAC/R technicians by proactively sourcing parts from suppliers with improved lead times. Drives cost improvement into the business by seeking lower cost items with same form, fit, and function.

 

Analyzes and ensures accuracy of information by creating, maintaining, and evaluating data; comparing data with third-party information, budgets, or actual results; analyzing and researching risks or compliance concerns; analyzing financial data, key performance indicators, and metrics; evaluating trends and reviewing results for accuracy; utilizing financial models, plans, and tools; and conducting analyses for special and recurring projects.

 

Organizes data-driven analysis and insights to help support business strategies by evaluating ongoing analytical needs; serving as the analytics subject matter expert; reporting data-based insights uniformly; monitoring and reporting on business strategies; collaborating with internal and external business partners to build a consistent and accurate strategy for using data-driven insights; and providing expert advice and guidance on the application of best practices.

Provides customer service and reporting in area of responsibility by providing reports and communicating results, preparing information and supporting documentation; supporting key business processes; serving as an information resource; providing guidance and recommendations based on defined policies and practices; supporting relationships with key stakeholders to deliver solutions and support; and resolving issues, answering questions, obtaining information, and providing documentation.

 

Executes processes across different areas of the business to ensure efficiency and compliance by establishing timelines, workflows, and requirements; supporting and developing training; creating, verifying, and distributing necessary documentation for reviewing results; managing and verifying functionality of key process and controls; and loading appropriate information.

Supports customer requests and needs by utilizing analytical tools; extracting and consolidating relevant data for reporting; determining layout and formatting; analyzing best delivery methods; and identifying root cause and solutions in all supported systems. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.

Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.

 

Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.

 

Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics, and compliance.
Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.

 

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Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.

Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.

 

Focus on our Associates
Diversity, Equity & Inclusion
• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.

 

Talent Management
• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

 

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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