Customer Service Representative

• Engage directly with customers on a variety of topics
• Research and problem-solve for appropriate solutions
• Utilize active listening, patience, empathy, and kindness

Requirements

• 2 years of customer service experience
• Excellent communication skills (written, verbal, and listening)
• Fluency in both Canadian French (Quebecois) and English
• Ability to multi-task and perform well in a fast-paced environment
• Proficiency in using computers for data entry and rapid navigation
• Ability to adapt to change with the business needs
• Flexibility to shift schedule and work overtime
• Proven ability to maintain confidentiality
• High school diploma or equivalent
• Must be able to pass a background check

Benefits

• Competitive wages
• Medical & dental insurance
• 401k
• Ongoing training and development
• Opportunities to become your best

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