We’re a dynamic and swiftly developing organization devoted to presenting excellent products and services to our valued clients. We pride ourselves on our commitment to purchaser pride and are seeking out enthusiastic and dedicated individuals to join our group as customer service Representatives.
Task Description:
As a customer service consultant, you will be the primary point of contact for our clients. You will play a critical position in ensuring their pride through imparting well-timed and expert guide. That is a faraway role, offering you the flexibility to work from the consolation of your house.
Key responsibilities:
– reply to customer inquiries thru smartphone, e mail, and chat courteously and expertly.
– remedy customer problems and complaints directly and efficaciously.
– provide accurate facts about services and products.
– maintain precise statistics of customer interactions.
– Collaborate with different team individuals to make certain a continuing patron enjoys.
Qualifications:
– high faculty degree or equal; additional training or certifications in customer support is a plus.
– enjoy in each customer support and a remote setting is a plus
– super verbal and written communication talents.
– proficient in using computers and numerous software applications.
– the capacity to paint independently and manipulate time successfully.
– high level of empathy and endurance when coping with customers.
