Chat Support Assistant – Work from home

XPO Logistics is looking for a motivated and energetic Chat Support Assistant to work from home in London, England. This part-time position at the Associate Level requires at least 3 years of experience in a similar role.

Responsibilities: – Provide chat support to customers, assisting with inquiries, troubleshooting issues, and providing solutions in a timely manner – Maintain a high level of customer satisfaction by addressing customer needs and concerns effectively – Collaborate with other team members to ensure seamless customer service experience – Utilize strategic planning skills to prioritize tasks and manage workload efficiently – Demonstrate strong communication skills to effectively interact with customers and team members

Requirements: – Energetic and adaptable personality traits to thrive in a fast-paced environment – Strong soft skills, including strategic planning and communication – Previous experience in a customer service or chat support role – Ability to work independently and meet deadlines consistently – Proficiency in using chat support platforms and CRM systems

Benefits: – Disability insurance for financial protection – Training and professional development opportunities for career growth – Possibility of travel opportunities within the company

Working Environment: At XPO Logistics, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value innovation, collaboration, and a strong work ethic.

Equal Opportunity Statement: XPO Logistics is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment for all employees.

If you meet the requirements and are ready to join a dynamic team in a growing company, apply now to become a Chat Support Assistant at XPO Logistics!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.