Purpose…
The Technician, Enrollment I Is responsible for Making Sure That Participants Should Be Enrolled Into Carefirst Member Enrollment Systems In A Well-Timed Way, And According To The Account Contract Or Service Settlement.
To Perform This, The Partner On This Function Can Also Engage And Coordinate Interest With Key Patron Account Contacts, Subscribers, Carefirst Income, Underwriting, Finance, And Statistics Generation Associates, In Addition To Pals Aligned To The Account Set Up Department Of Other Bluecross Blueshield Plans.
Essential Capabilities
- Enroll Subscribers And Dependents For All Traces Of Business As Requested Via Fax, U.S. Mail, And/Or E-Mail. Verify Enrollment Repute, Make Modifications To Membership Facts, Research And Remedy Enrollment System Discrepancies, Procedure Club Terminations, And Different Styles Of Enrollment Activities. Whole Month-To-Month Reconciliation Manner And Solve Discrepancies.
- Coordinate With The Account Set Up Crew Because It Relates To Member Identification Card Process To Make Sure Cards Are Not Released Until All Enrollment Updates Are Finished And Audited. Coordinate With The Billing Technician To Make Sure That All Organization Enrollments Are Processed before Going For Walks The Month-To-Month Bill.
Qualifications
Education Level: High Faculty Degree Or GED.
Enjoy: Less Than One Year Enjoy In Membership Enrollment, Member Offerings, Billing, Claims Operations, And/Or Data Analysis.
Understanding, Abilities And Talents (Ksas)
- Ought To Be Capable Of Paintings Efficiently In A Group Surroundings.
- Should Be Able To Adapt Swiftly To Multiple And Unexpectedly Changing Priorities.
- I ought to be able to study and realize information about consumer bills, technique glide diagrams, and health insurance enrollment software.
- I have to be able to paint effectively with big amounts of member enrollment statistics, paying close attention to elements upon entering facts into the correct Carefirst device.
- Must Be Capable Of Using Microsoft Workplace, Mainly Excel.
- We need to be able to meet established deadlines and manage multiple customer service demands from inner and outside customers, as well as inside set expectations for provider excellence.
Should Be Able To Efficaciously Speak And Provide High-Quality Customer Service To Each Internal And External Purchaser, Inclusive Of Customers Who May Be Worrying Or In Any Other Case Challenging.
