BFP Remote Jobs (Live Chat, Customer Support, Data Entry, Entry Level)

Description

That Is A Piece-From-Home Function That Involves Taking Cellphone Calls From AAA Members And Supporting Them With Their Needs. An Appropriate Candidate Will Have Exceptional Customer Service Skills, Be At Ease Working With Telephone Systems And Software Programs, And Have The Ability To Work Independently.

 

Duties Consist Of, However Not Restricted To, The Following:

  1. Offers Phone Service To Contributors Regarding A Selection Of Offerings To Encompass Emergency Street Provider, Car Tour, Membership, Triptik® Orders, DIP Schedules, Journey Store Objects, And Other Related Requests.
  2. Gathers Suitable Facts To Determine the Sort Of Service Required And Different Standard Statistics To Offer Service; Calls For Use Of Diverse Software Programs to Respond Appropriately.
  3. Verifies Memberships In Laptop.
  4. Continues A High Stage Of Understanding Regarding Products And Services To Offer Remaining Client Pleasure.
  5. Sells And Renews Memberships, Explaining Member Advantages In Element.
  6. Shows And Pass-Sells Different Related Gadgets Including Cellular Phones, Monetary Products, Traveller Tests, International Driving Force Allows, Passport Snap Shots, Appeal Tickets, And Travel Save Merchandise through referral To Local Workplace Or 800# For Help.
  7. Inventories, Stocks, Assembles, Collates, Copies And Continues Merchandise And Materials.
  8. Deals With Emergency Situations In an Expert Way, Ensuring That The Member Is Secure And Taking Any Vital Precautions (Examples: Expediting Carrier; Contacting Police; Calming Member; etc..).
  9. Assists Members With Journey Questions And/Or Refers Questions To Tour Organization When Appropriate.
  10. Performs Different Responsibilities As Assigned.

 

Qualifications Necessary For Successfully Performing This Position Encompass:

  • Possess Excessive School Diploma Or Equivalent
  • Three Hundred And Sixty-Five Days Experience In Either Customer Service Or Call Center Surroundings.
  • Own First-Rate Cell phone, Customer Support, And Interpersonal Capabilities.
  • Requires Ability To Paintings On Phones And Laptop For Duration Of Work Shift.
  • Possess Superb Communications Abilities And Potential To Work With Individuals Who Are In Traumatic Situations.

 

Other Jobs You May Be Interested In

  • Be Talented In Computer/Keyboard Talents And Own The Ability To Learn And Use Software.
  • Have Fashionable Working Understanding Of Geography And Ability To Read Maps In Addition To Owning Good Judgment And Short Decision-Making Skills.
  • Able To Work In A Fast-Paced Environment, Quickly Adapting To Trade.
  • To Be Had To Work Assigned Hours And Overtime When Important; May Also Require Evenings, Weekends And/Or Excursion Assignments.
  • Must Have A Reliable Net Connection And A Quiet Workspace To Do Business From Home.

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