Ayala Land Remote Jobs (No Degree, Part/Full Time, Customer Support) – Entry Level

What’s The Position?

You’re Answerable For Communicating With Customers To Resolve Inquiries In A Well-Timed Way. You May Work With Clients To Answer Questions, Become Aware Of Insects, And Clear Up Problems. You Will Relay Remarks To Our Product And Development Groups And Be The Voice Of Our Purchaser To Mitigate Purchaser Requests And Issues Professionally.

 

In This Role, You’ll:

  • Responsible For Offering High Degree Help Through Smartphone, Chat, & E-Mail
  • Figuring Out And Resolving Purchaser Issues/Worries
  • Set Up Patron Relationships
  • Improve Client Retention
  • Diagnose Insects
  • Communicate Purchaser Problems/Requests To Development Crew
  • Operating With The Ultra-Modern Cloud Support Structures Which Includes Intercom, Salesforce, JIRA, And So Forth
  • Different Duties As Assigned
  • Work Hours Will Be 10 Am – 7 Pm EST/ 9 Am – 6 Pm CST/ 7 Am – 4 Pm PST

 

Qualifications

  • 2+ Years of Customer Service Experience
  • 2+ Years Saas Environment Experience
  • Understanding Inside The Prison Industry Advantageous
  • Expertise With Salesforce, Intercom, JIRA, G Suite

 

Who Is The Proper Candidate?

Other Jobs You May Be Interested In

  • Ought To Be Patient, Empathetic, And Have Tremendous Verbal Exchange Abilities.
  • Statistics Driven Character.
  • Robust Interpersonal Capabilities To Paintings Collaboratively With Specific Departments.
  • At Ease With Technology And Gaining Knowledge Of New Software.
  • Capability To Deal With Escalated Customer Problems.
  • Self-stimulated, Diligent, And May Encourage Others.
  • Fantastic Verbal And Written Conversation Competencies.
  • Prepared, Element Oriented, And Able To Manage A Couple Of Duties.
  • Must Be Personable And Revel In Working In A Purchaser-Going Through Function.
  • Capable To Speak About Technically Unique Strategies And Integrations With Clients Who Are Both Tech-Savvy And Non-Technical.

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