From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
This role provides the opportunity to help shape the future of Starbucks, driving targeted action to optimize the store experience for our retail partners and customers! We are seeking candidates who want to be part of a dynamic team focused on solving the most ambitious problems across Store Operations. You will identify key issues, partner with cross-functional teams to conduct analyses, develop and communicate management-level recommendations, and implement aligned programs and initiatives. You will leverage data to drive decision-making in support of enterprise business planning. If you are looking for opportunities to tackle complex problems and accelerate ambitious store-focused initiatives, this is your opportunity.
As an associate strategy manager on the Store Operations Strategic Initiatives team, you will…
Business Acumen
- Understand retail P&L levers and contributes to business case creation (size of prize, margin impact, total profit contribution) for projects and programs
- Indentify tensions and trade-offs between opportunities and risks, revenue and margin, customer and partner, etc.; provides recommendations based on cost-benefit analyses
Insight to Strategy
- Understand role & needs of end-users and synthesizes qualitative and quantitative data to uncover opportunities
- Distill and prioritize research learnings to generate strategic direction that can translate to executable tactics
- Utilize storyboarding practices to frame narratives and articulate key takeaways
Project Planning & Execution
- Build project charters and briefs with clearly defined problem statements, goals linked to KPIs, scope, and milestone timelines with dependencies
- Lead complex projects from idea to implementation by setting vision and engaging cross-functional and intra-organizational teams to achieve shared goals
- Leverage frameworks and Human-Centered Design methods to brainstorm, prototype, and drive towards creative solutions
- Communicate progress and manage expectations with key stakeholders at all levels; know when to escalate roadblocks
Innovation leadership
- Shape and support recommendations for innovation and risk-taking
- Inspire peers and gain organizational momentum behind great ideas, bringing them to fruition via cross-functional influence
- Comfortable persevering through complex and often ambiguous implementation paths
We’d Love To Hear From People With
- Data analysis and modeling capabilities
- Project management experience
- Experience creating & delivering management-level presentations
- Ability to navigate ambiguity, drive clarity, and create strategy in new spaces
- Experience understanding, managing, and cultivating their stakeholder communities
- Experience in retail operations, store development and/or strategic consulting
Qualifications
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- Undergraduate degree
- MBA or equivalent experiences preferred
- Proficiency in Microsoft suite
- Knowledge and capabilities with data organization and visualization tools (Smartsheet, Tableau, Power BI, etc.) preferred
- 5 years general business experience in large, multi-disciplinary organizations
- 3 years Project management skills for large and complex problems
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