Job Details…
Hiring Organization:- Aetna
Post Name: Customer Service Representative
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Part Time
Work Hours:- 8 Hours
Salary:- $25/Hour
Locations:- Orlando, USA
Required Qualifications:
Carry your heart to work at CVS Wellbeing! Our Client Care division of CVS Wellbeing’s Drug store Advantage Administrator business is employing 100s of Client Care Delegates in your space!
Is it true that you are keen on an adaptable plan for getting work done and live inside 75 miles of Orlando, FL? An open door where you can adjust needs in and beyond work while being focused on conveying heart driven support of our large number of plan individuals? Provided that this is true, think about this job at CVS Wellbeing, a Fortune 4 organization. We are right now employing Parttime Client Care support groups for the Drug store Advantage Director (PBM) division of CVS Wellbeing. Aetna Customer Remote Jobs From Home.
In this job, you will help individuals with their drug store benefit plans. You will accept inbound calls and answer questions in regards to remedy protection, medicine inclusion and mail request remedies with the goal that our individuals better grasp their inclusion and choices. Through your abilities and information, you will offer the arrangements expected to assist with improving on their medical care insight. You will have the valuable chance to look into medical services, while growing your own encounters, and opening ways to extra open doors inside CVS!. Aetna Customer Remote Jobs From Home.
We offer Work from Home adaptability assuming you meet the measures. Telecommute measures incorporates however isn’t restricted to keeping up with your own web with endorsed speed prerequisites, secure work area liberated from interruptions, and fruitful culmination of the preparation program. Adherence to HIPAA and administrative consistence are expected in this job. Aetna Customer Remote Jobs From Home.
We have a thorough preparation program to guarantee your prosperity in the group. This incorporates nearby preparation of about a month and a half. Preparing is made to permit you to encounter hands on learning while likewise interfacing with coaches, independent modules, and authority commitment from day 1! Preparing area can differ by individual involvement in on location and WFH positions. Aetna Customer Remote Jobs From Home.
Plan choices are intended to make an adaptable plan for getting work done for those adjusting needs in and beyond work. We are right now offering parttime timetables beginning at 20 hours every week. Days off and hours might change. Planned start times will change and turn to help business needs. Aetna Customer Remote Jobs From Home.
Our Consideration partners have chances to fill in and beyond our specialty unit with open doors for headway from a REP I to a REP II and III. There are ways to movement through our Profession Planning guide. We need to see you succeed!. Aetna Customer Remote Jobs From Home.
As we staff our business in a key and dynamic manner, it might expect us to change planned working hours to meet the fluctuation of call volume. There might be times of pinnacle volume where we request an expansion in your standard hours dealt with additional time. Similarly, there are times where call volumes fall, and we might request that partners lessen booked hours.
Any mentioned increment or diminishing to hours will be spoken with early notification to a partner. At CVS Wellbeing, we generally try to keep the partner at the core of what we do while fulfilling business needs. Aetna Customer Remote Jobs From Home.
Required Capabilities
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2 year experience connecting with clients (for example call focus, retail, client assistance climate, neighborliness industry, military experience). Aetna Customer Remote Jobs From Home.
PC capability in Windows-based applications
Favored Capabilities
Partner degree or comparable experience
Capacity to issue tackle in a positive, useful way
Open to connecting with clients in a patient, supportive way that exhibits a real worry for further developing the client’s satisfaction. Aetna Customer Remote Jobs From Home.
Unwavering quality and consistency with booking principles
Capacity to show persistence and compassion and express affirmation and certainty
Solid client support abilities, including obliging phone decorum and amazing skill. Aetna Customer Remote Jobs From Home.
Solid oral, relational and relational abilities. Aetna Customer Remote Jobs From Home
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