Harvest Group is a trusted integrated commerce agency that specializes in serving CPG suppliers looking to grow their business at Walmart, Target, Amazon, Kroger, Sam’s Club, Costco, Harris Teeter, and Albertsons.

Harvest Group offers a connected commerce solution leading their clients with account management, digital content management, retail media management, and replenishment services. Established in 2006, our multi-functional team of retail experts leverages first-class systems and technologies to support our clients along every step of the retail journey.

At Harvest Group, our culture and values are at the core of everything we do. This is evident in every area of our business – in our people, relationships, processes, and ultimately in how we serve our clients. This approach has humbly allowed us the opportunity to receive the following awards:

Great Place to Work Certified – 2024
Business Intelligence Group Best Places to Work – 2023
Inc Best Places to Work – 2023
Entrepreneur Magazine’s Top Company Cultures
Forbes Magazine’s Small Giants

Harvest Group Values

Integrity: Doing what is right in all things
Relationship: Pursuing depth, trust, and collaboration
Service: Laboring for others with humility and care
Excellence: Delivering extraordinary performance and results with humility
Journey: Embracing our past and planning for our future with faith

Description

The Account Manager of TikTok Shop will develop and manage Harvest Group social commerce efforts, driving growth for our consumer packaged goods clients across major retailers through innovative sales strategies and DTC initiatives. This role will focus on expanding our clients’ presence on social commerce platforms such as TikTok Shop, Direct-to-Consumer (DTC) channels, Meta platforms, and more.

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The ideal candidate will possess a strong background in e-commerce, DTC marketing, social media management, and client service, with a proven track record of delivering measurable results. This role will partner closely with clients’ social media teams and Harvest Group’s advertising and content team to ensure cohesive and effective strategies.

For this role we prefer that candidates are based out of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, KY, MD, MN, MO, MS, NV, NC, OH, OK, OR, PA, SC, TN, TX, UT, WA, or WI.

Responsibilities:

Collaborate closely with clients to identify, develop, and implement comprehensive social commerce strategies aligned with clients’ business objectives
Identify and capitalize on new social commerce trends and opportunities
Monitor and analyze campaign performance and market trends making data-driven adjustments and recommendations to improve results that will be communicated regularly to clients
Collaborate with cross-functional teams to ensure cohesive strategy execution
Manage relationships with platform representatives to leverage new features and opportunities

Optimize product listings, content strategies, and promotions to maximize visibility and sales
Develop and maintain dashboards to track key performance metrics and ROI for social commerce initiatives
Ensure a seamless and positive customer experience across all social commerce touchpoints
Address customer feedback and issues promptly and effectively

Requirements:

5+ years of experience in e-commerce, social media marketing, or related fields.
Proven track record of success in managing social commerce platforms and driving revenue growth.
Strong understanding of social media trends, algorithms, and best practices.
Excellent analytical skills with the ability to interpret data and make data-driven decisions.
Outstanding communication, leadership, and interpersonal skills.
Experience working with clients and managing client relationships.
Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.
Willingness to travel

Preferred:

Experience with TikTok Shop, Facebook Shops, Instagram Shopping, and other social commerce platforms.
Proficiency in using analytics and reporting tools (e.g., Google Analytics, social media analytics platforms).
Knowledge of SEO, SEM, and paid social media advertising.
Creative thinking and problem-solving skills.

Our heart at Harvest is to provide and maintain a work environment that fosters diversity, inclusivity, authenticity, mutual respect, professionalism, and growth. Harvest Group is an equal opportunity employer that does not discriminate based on race, creed, color, religion, age, marital status, familial status, national origin, ancestry, disability or handicap, sexual orientation, gender identity or expression, veteran status, and any other characteristic protected by applicable federal, state, or local laws.

Account Manager – TikTok Shop

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