What you’ll Do:
Proprietor of the Technical workstreams and purchaser product suite inside the usual mission for the duration of task implementations
Aligning those responsible for the product implementations to the overall customer goals
Maintain and communicate clients’ global method and approach with all technical workstreams over one-of-a-kind regions, to make certain alignment
Create timeline for technical deployment, operating along patron Onboarding supervisor (COM) and devices in addition to all other relevant work circulate proprietors & the customer to make certain it suits in overall task timeline
Assist the ones chargeable for the product implementations to achieve success by setting out clean shipping expectancies, offer clear scope overview and venture plans
Paintings with every product SME/deployment group to installation each product and manipulate the governance on agenda and scope
Unmarried factor of contact for purchaser for all relevant technical/ product queries, liaison with workstream proprietors to check the equal and revert to the consumer with an replace / resolution for the equal
Build and control strong challenge plans, manipulate risks and problems and manage modifications that could effect the patron consequences
Offer fame updates on technical deployment lower back to COMs to contain in ordinary fame update to internal partners and consumer
Robust relationships and companion control to recognize and meet customer requirements in the course of the implementation procedure
Liaise with compliance teams, when important and connected to products and generation in challenge scope to make certain global and local criminal and Compliance Amex GBT requirements are met
Evaluation /boost/cope with any dangers or problems regarding technical deployment and work with the workstream proprietors to solve and mitigate the equal
Collaborate with technical / product group to clear up any technical /product functionality issues/issues
Ensure execution of prescribed quit to stop test plans to meet the excellent metrics
Offer understanding on new merchandise
Provide quality practices
What we are searching out:
A ardour for working without delay with clients and sturdy relationship building
Information of Amex GBT and corporate tour
Capacity to paintings in a fast-paced matrix surroundings along with managing throughout more than one geographies, functions & time zones
A nice, “can do” mindset
Able to encourage a challenge crew and control below stress
Business English obligatory – multi-lingual capability nice
Excellent communique capabilities and presentation talents
Capability to truly articulate an responsibility, then hold human beings responsible
Industrial recognition and robust courting constructing competencies
Exquisite dating constructing, influencing, negotiating, communication and presentation capabilities
Capacity to power trade in the face of feasible resistance
Powerful time control, multi-tasking prioritization abilties
Experience enforcing complicated technical platforms
Excessive degree of hassle fixing and choice-making and capability to adapt to changing priorities
Ability to perform in complicated move-functional, worldwide, commercial enterprise surroundings
Flexibility and the ability to conform to trade
Capacity to articulate an duty, then preserve humans accountable
Information of american specific worldwide business travel products globally
Previous experiences in software implementation might be an asset
Potential to recognize and manage tasks and generation
Glad to be challenged and to venture humans and processes
Enjoy participating throughout multiple practical organizations and with operational SME’s
