Sourcing Manager (Remote)

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

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Function as the primary client liaison and lead for assigned programs. Negotiate critical program components based on knowledge of client requirements from initial request through contract completion and turnover; this includes recommending supplier and destinations options and solutions. Proactively negotiate price and contract and build reasonable preliminary budgets. Connect with Procurement Team and suppliers on a timely basis, information relative to travel program operations.

Follow standard operating procedures for all sourcing activity. Negotiate and contract between 90-115 programs worldwide on an annual basis, however, the scope of this position is dependent upon assigned account/programs and may vary from client-to-client. Perform other duties as required. Pacific Time Zone or Mountain Time Zone availability is required to best support our client’s availability.

What You’ll Do

• Review meeting request and conducts meeting qualification call with client. Develop and implement program and profit/negotiation strategy to achieve the best price and/or improvement consideration with suppliers, supporting the specific needs of the client.
• Use knowledge of domestic and international destinations to recommend appropriate sites. Maintain knowledge of new destination options, value-priced destination options and promotional offerings.

• Gather all the information vital to accurately source and place an event on behalf of a client, including standard availability grids from designated technology tool.
• Initiate RFP process to secure appropriate room blocks, logistical event needs, and pricing from hotels and other suppliers.
• Negotiate and confirm critical program components with supplier(s) and team, using basic terms and conditions, and/or modifying pre-existing master policies to meet individual client requirements. Meet client deadline providing availability grid based on client standards, and review with client and team. Track supplier option dates and follows-up with team members and suppliers of program status.
• Review all supplier contracts prior to finalization, ensure both program specific and generic terms and conditions are accurate and legally protective of both American Express M&E and the client, including attrition dates, cancellation policies, etc. Use appropriate authorization and addendum form to ensure consistency and accuracy.

• Conduct final negotiations with selected suppliers for best possible pricing and concessions to meet savings and spend expectations. Provide supplier with all appropriate documentation at sale notification including itinerary, supplier contracts, etc.
• Build meeting records in the designated meeting management system and complete all internal documentation for the program prior to turnover.
• Conduct additional negotiations with supplier(s), such as DMC companies, and all other third-party suppliers, pre- and post-sale, to improve costs, profitability and/or terms of targeted program components. May participate in program re-negotiations or cancellation negotiations, as required.
• Achieve appropriate benchmarking metrics as per client or company requirements.

What We’re Looking For:

• Work closely with client to ensure program objectives are addressed, maintain open line of communication with client to ensure understanding of expectations and client happiness.
• Maintain open and ongoing communication with team regarding supplier utilization, key negotiations, performance, and outstanding programming ideas. Advise team on preferred hotels and help direct decisions to those hotels participating in the Preferred Program.
• Partner with third party suppliers to understand and negotiate their services as needed. Advise team members as appropriate regarding new or revised information from suppliers.
• May be requested to manage VIP negotiations.
• Must either be located in the Pacific Time Zone/Mountain Time Zone or willing to work Pacific Time Zone hours.