Senior Salesforce Administrator – ” Global life-science leader”

About Labcorp:

We are a global leader of innovative and comprehensive laboratory services that helps doctors, hospitals, pharmaceutical companies, researchers and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development laboratory capabilities, our 60,000+ employees combine cutting-edge innovation, science and technology to solve some of today’s biggest health challenges, accelerate life-changing healthcare breakthroughs and impact lives around the world.

 

About the role:

Working as part of the Commercial Operations team the Senior System Administrator will be responsible for the maintenance and day-to-day operations of the Labcorp BLS CRM system (Salesforce) and associated tools that are needed to support these efforts. The position will also provide end-user support for all system users and requires both technical and business knowledge.

  • The role is part of the Commercial Operations Team which ensures that the Labcorp Biopharma Laboratory Service (BLS) Sales, Proposals and Contracts teams can leverage new and existing technologies to meet the commercial needs of our clients.
  • A unique opportunity to combine your interest in sales, proposals, contracts, data analytics and technology.
  • Serve as the lead Salesforce Administrator for the Labcorp BLS CRM system, possessing full knowledge of the system and associated tools, including functionality, troubleshooting and administrative support.
  • Responsible for establishing and maintaining relationships with all functional areas using Salesforce.com, including Sales, Proposal Management, Marketing, Finance, Contracts, etc.

 

  • Serve as the Salesforce Administrator technical lead on commercial projects. Responsible for reviewing the business requirements and translating these into functional requirements.
  • Facilitate and support the Salesforce.com Governance Process for Labcorp BLS.
  • Demonstrated understanding of the underlying technical requirements for Salesforce Automation and Microsoft Exchange, SQL Server, Active Directory and Internet Information Server (IIS)
  • Strong knowledge of the organizational culture and structure, particularly of the Global Commercial Organization
  • Effective communication skills to help internally “sell” and “service” the user group, including training requirements and system benefits

 

About you:

To be successful for this position you must have the following criteria:

  • Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact
  • Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook, PowerPoint)
  • Demonstrated ability to plan, multi-task and prioritize
  • Demonstrated teamwork, communication (written and verbal), and organizational skills
  • Ability to work to deadlines
  • Strong analytical skills
  • Positive attitude and sense of urgency;

 

Your qualification:

  • Bachelor’s degree required in a related field or equivalent work experience;
  • 3 years’ minimum experience working with Salesforce or equivalent application experience;
  • Salesforce Administrator Certification
  • Salesforce Advanced Administrator Certification
  • Experience working with a B2B sales organization.
  • Salesforce Platform App Builder Certification- Preferred
  • Salesforce Sales Cloud Consultant Certification – Preferred
  • Ideally experience in life science industry;

 

What you will find at Labcorp:

Other Jobs You May Be Interested In

  • Work-life balance: At LabCorp, you can manage your work-life balance with their employee-friendly leave policy and enjoy dedicated time with your friends and family. Work days are usually from Monday to Friday with flexible work timings.
  • Training & development: Labcorp offers developmental training in self-paced, virtual, and live-in-person formats to help grow your career. The company aims to help improve your cultural awareness, offer valuable global insights and help you develop a strong global mindset. Labcorp increases employee engagement, encouraging cross-team connections and creating a culture of mentorship throughout the organization.

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