Data Entry Clerk – Entry Level (Typist) – Remote | WFH

Join our dynamic team as a Remote Data Entry Clerk! This entry-level position is perfect for individuals looking to start their career in a supportive and flexible remote work environment.

 

Key Responsibilities

Data Entry and Record Management: Accurately maintain records of bookings, payments, and customer interactions using our CRM system.

Appointment Scheduling: Schedule appointments and meetings for our sales and service teams by connecting with leads, maintaining calendars, and ensuring clear communication of meeting details.

Booking and Coordination: Assist clients with planning and booking travel arrangements, including flights, hotels, car rentals, and activities.

Customer Service: Provide exceptional customer service through phone, email, and chat, addressing inquiries, resolving issues, and ensuring client satisfaction.

Travel Advisory: Offer expert advice on travel destinations, arrangements, and insurance options.

Problem Solving: Manage any travel-related issues, such as flight cancellations or itinerary changes, and deliver timely solutions.

 

Requirements

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Experience: Previous experience in customer service or the travel industry is preferred.

Skills: Strong verbal and written communication skills, excellent customer service abilities, and familiarity with travel booking platforms and CRM systems.

Organization: Ability to manage multiple tasks and prioritize effectively in a remote work setting.

Problem-Solving: Capacity to address and resolve customer issues professionally and promptly.

Flexibility: Willingness to work flexible hours, including evenings and weekends, to accommodate client needs.

Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

 

Benefits

Remote Work: Enjoy the flexibility of working from home in a supportive team environment.

Competitive Salary: Compensation based on experience, with opportunities for performance-based incentives.

Professional Development: Access to ongoing training and development opportunities in the travel industry.

Travel Perks: Enjoy discounts on personal travel bookings and opportunities for familiarization trips to enhance your product knowledge.

Employment Type: Full-Time