Description
• Answer inbound customer calls • Assist customers with orders and accounts • Confirm refunds, take payments, and place orders • Report to an assigned Customer Service Supervisor • Opportunity for advancement within QVC Group
Requirements
• Problem solve and de-escalate unique situations • Learn and work in a virtual environment • Communicate with a variety of customer styles • Navigate multiple systems and screens • Sit for long periods of time • Follow computer system requirements • Troubleshoot own technical problems • Available to work weekends and holidays
Benefits
• Health care benefits starting on day 1 • 401(k) • Paid time off • Tuition reimbursement • Employee assistance program • Parental leave • Paid volunteer hours • Company discounts • Comprehensive Total Rewards package
